Sales Representative Resume Example CDS Global Inc.

SALES REPRESENTATIVE

Professional Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing [Number] years of related experience.

Skills

Cash register operations
Credit card processing
Stocking and replenishing
Point of sale knowledge
Payment collection
Product upselling
Identification checks
Bagging and packaging
Liquor law compliance
Refunds and exchanges
Customer assistance
Maintaining store appearance
Customer relations
Purchase assistance
Cleaning and sanitizing
Store merchandise stocking
Cash handling
Inventorying products
Cash register skills
Retail merchandising
Cash register operation
Refund handling
Check cashing

Price changes
Coupons and gift cards
Product restocking
Order taking
Cleanliness
Sale expertise
Cash register systems
Spirit, wine and beer expertise
Basic math skills
Money handling
Guest inquiries
Staff training
Cleaning procedures
Point-of-sale system operation
Payments posting
Good telephone etiquette
Bagging assistance
Payment accepting
Friendly demeanor
Cash balancing
Cash report creation
Merchandising expertise

Work History

Sales Representative12/2015 to 03/2019
CDS Global Inc. – City of Industry, CA

Counted cash in register drawer at beginning and end of shift.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
Reviewed and resolved differences between accounting information and cash drawer.
Checked prices for customers and processed items sold by scanning barcodes.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Answered questions about store policies and concerns to support positive customer experiences.
Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Efficiently processed new orders, completing [Number]+ daily transactions with remarkable accuracy.
Used cash registers and POS systems to request and record customer orders and compute bills.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Assisted customers by answering questions and fulfilling requests.
Completed sales in excess of $[Amount] with near-zero error rate using POS system.
Educated customers on promotions to enhance sales.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Worked with [Job title]s to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Worked closely with [Job title] to solve problems and handle customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Served needs of more than [Number] customers in busy [Type] environment.

Cashier03/2013 to 03/2014
Walmart – La Puente, CA

Counted cash in register drawer at beginning and end of shift.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
Reviewed and resolved differences between accounting information and cash drawer.
Checked prices for customers and processed items sold by scanning barcodes.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Trained as [Job title] and provided back-up coverage to provide customers with optimal support.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Prepared and submitted end-of-shift reports using [Software].
Answered questions about store policies and concerns to support positive customer experiences.
Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Used cash registers and POS systems to request and record customer orders and compute bills.
Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
Increased sales [Number]% by offering advice on purchases and promoting additional products.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Assisted customers by answering questions and fulfilling requests.
Assisted customers with special services, account updates and promotional options.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Educated customers on promotions to enhance sales.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Completed manual and machine counts of funds for transactions valued at over $[Amount].
Worked with [Job title]s to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Worked closely with [Job title] to solve problems and handle customer concerns.
Reviewed weekly sales circulars and monitored price changes.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Served needs of more than [Number] customers in busy [Type] environment.

Cashier and Stocker09/2013 to 01/2014
Big Lots – Rowland Heights, CA

Counted cash in register drawer at beginning and end of shift.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked prices for customers and processed items sold by scanning barcodes.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Trained as [Job title] and provided back-up coverage to provide customers with optimal support.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Prepared and submitted end-of-shift reports using [Software].
Answered questions about store policies and concerns to support positive customer experiences.
Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Efficiently processed new orders, completing [Number]+ daily transactions with remarkable accuracy.
Used cash registers and POS systems to request and record customer orders and compute bills.
Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
Increased sales [Number]% by offering advice on purchases and promoting additional products.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Assisted customers with special services, account updates and promotional options.
Completed sales in excess of $[Amount] with near-zero error rate using POS system.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Educated customers on promotions to enhance sales.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Completed manual and machine counts of funds for transactions valued at over $[Amount].

Education

High School Diploma06/1979Nogales High School- La Puente, CA

Resume Overview

Companies Worked For:

CDS Global Inc.
Walmart
Big Lots

School Attended

Nogales High School

Job Titles Held:

Sales Representative
Cashier
Cashier and Stocker

Degrees

High School Diploma 06/1979

Sales Representative Resume Example

Resume Score: 80%

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