SEARCH

Sales Representative Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
SALES REPRESENTATIVE
Summary

Customer-oriented, strategic-thinking sales professional with over 18 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.

Skills
  • Product management and pricing
  • Product merchandising and distribution
  • Time management ability
  • Sales development
  • Policies and procedures
  • Strategy development
Experience
Children's Place | Bethesda , MDSales Representative07/2005 - 11/2008
  • Created and implemented store displays, promoting sales and growth.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Developed solutions to meet market gaps and drive company sales.
  • Followed up after sales to assess satisfaction and identify ongoing requirements.
  • Built positive and productive customer connections to drive consistent sales.
Forever 21 | Baltimore, MDStore Manager01/2003 - 03/2018
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Analyzed marketing information and translated into strategic plans for establishment.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Contributed to merchandising ideas at team sales meetings.
  • Prioritized sanitation, safety and health standards in work areas.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Assumed positions of associate and assistant manager before promotion to store manager.
  • Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Processed shipments and maintained stock shelf organization.
  • Maintained daily record of all transactions.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
  • Enforced adherence to policies, standards and security protocols.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Supported management in exceeding customer service and quality standards.
  • Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Maintained adequate temperature and humidity in stockrooms.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Created attractive store displays to generate customer interest and boost sales.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Oversaw inventory management to minimize waste.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Carters | Rockville , MDStore Manager04/2018 - Current
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Contributed to merchandising ideas at team sales meetings.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Counted cash drawers and made bank deposits.
  • Supported management in exceeding customer service and quality standards.
  • Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
Vicky's Cleaning Company | Lomé Supervisor
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Education and Training
University of Lomé
University of Lomé High School Diploma
University of Togo | Lomé , Maritime GED
University of Togo | Lomé , Maritime GED03/1998
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Children's Place
  • Forever 21
  • Carters
  • Vicky's Cleaning Company

School Attended

  • University of Lomé
  • University of Togo

Job Titles Held:

  • Sales Representative
  • Store Manager
  • Supervisor

Degrees

  • High School Diploma
    GED
    GED

Similar Resumes

View All
Sales-Representative-resume-sample

Sales Representative

Sand Creek Financial Services

Layton, Utah