Sales Representative Resume Example Intertech Supply, Inc

SALES REPRESENTATIVE

Summary

Dedicated and empathetic Medical assistant offering 4+ years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards.

Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals. Empathetic, effective and motivated combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.

Hardworking and reliable assistant with strong ability in patient care and passionate about helping others. Highly organized, proactive and punctual with team-oriented mentality.

Skills

Product and service knowledge
On-site product demonstrations
Relationship selling
Professional bedside manner
Understands medical procedures
Inventory and supply management
Documentation procedures expert
Medical terminology knowledge

Understands mobility assistance needs
Data entry
Vital sign monitors
Fluent in English, Spanish
Communicating with patient families
Quick problem solver
Calm and level-headed under duress
First aid

Experience

Intertech Supply, IncMiami, FLSales Representative05/2014 to Current

Cultivated long-term relationships with clients to accurately quote prices and terms that achieve customer objectives.
Made recommendations to customers to promote brand effectiveness and product benefits.
Answered customers' questions and addressed problems and complaints in person and via phone.
Cross-sold additional products and services to purchasing customers.
Prepared and processed contracts and order forms for new and existing customers.
Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Planned and followed through with inventory management.
Performed customer needs assessments and suggested appropriate solutions that would solve business issues.
Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
Monitored customer order process and addressed customer issues.
Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.

Enrique C. Fernandez M.D Miami, FLMedical Assistant09/2011 to 05/2014

Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Prepared, reviewed and submitted patient statements to determine factual accuracy.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Coordinated and executed medical waste disposal according to governmental and organizational standards.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Scheduled appointments for patients via phone and in person.
Acted as liaison between physician and patient, answering questions and delivering test results.
Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Prepared prescription refill requests on behalf of physician to prevent lags.
Printed and filed examination data records according to HIPAA patient standards.
Ordered and received disposable supplies and created SAP purchase orders.
Reviewed treatment sheets for consistency, completeness and accuracy.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Assisted with technical treatments and entered information within patient records and charts.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Identified operational improvements to drive efficiency and quality of care.
Recorded patient histories and filed supporting clinical data and diagnosis.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.

Kids and You Beauty SalonMiami, FLFront Desk Receptionist02/2010 to 06/2011

Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Signed for packages, recorded all deliveries and distributed to inter-company personnel.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.

Hardsoft solutions, IncMiami, FLOrder Processor10/2005 to 10/2008

Operated handheld scanners and computer terminals to document updates.
Read and understood pick sheets in order to prepare accurate customer orders.
Provided tracking details and resolved problems for customers.
Gathered merchandise and packed boxes systematically to prevent damage.
Verified client information and validated data before creating shipping paperwork and internal documents.
Inspected outgoing packages and documents to verify conformance to customer order requirements and requests.
Reviewed customer requests, resolved questions and defined specifications before completing orders.
Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
Recognized by management for providing exceptional customer service.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Education and Training

Associate of Science:NursingExpected in 01/2022Florida National University, Hialeah, FL

Medical Assistant Technician:Diploma Program 11/2009Florida Career College - Miami, Miami, FL

Resume Overview

Companies Worked For:

Intertech Supply, Inc
Enrique C. Fernandez M.D
Kids and You Beauty Salon
Hardsoft solutions, Inc

School Attended

Florida National University
Florida Career College - Miami

Job Titles Held:

Sales Representative
Medical Assistant
Front Desk Receptionist
Order Processor

Degrees

Associate of Science : Nursing Expected in 01/2022
Medical Assistant Technician : Diploma Program 11/2009

Sales Representative Resume Example

Resume Score: 80%

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