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sales representative resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Customer-oriented, strategic-thinking sales professional with almost 34 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.

Skills
  • On-site product demonstrations
  • Post-sales support
  • Product management and pricing
  • Relationship selling
  • Product and service knowledge
  • Customer retention abilities
  • Problem resolution
  • Customer service
Experience
07/1998 to 12/2016
Sales Representative Worldstrides Houston, TX,
  • Supported clients with targeted and highly successful product launches.
  • Developed relationships with customers and presented promotions that increased sales and profit.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Collaborated with retailers to strengthen product exposure
  • Maintained client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Built client base and promoted products to new and existing clients.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Educated customers on suitable products and services depending on age, needs and inventories to increase sales.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Planned and followed through with inventory management for each store.
  • Established and serviced 28 ShopRite accounts in assigned territory.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieve customer objectives.
07/1991 to 07/1998
Assistant Account Representative Abercrombie & Fitch Co. Seattle, WA,
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Delivered paper products to customer locations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved profit margins by streamlining operations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Handled all delegated tasks, including delivery and upsale suggestions.
  • Provided excellent service and attention to customers.
  • Improved operations by working with team members and customers to find workable solutions.
  • Collaborated with others to discuss new selling opportunities.
06/1986 to 07/1991
Chef Bowlero Corp Niles, IL,
  • Monitored quality, presentation and quantities of plated food across line.
  • Instructed cooks and other workers in preparation, cooking, garnishing, and presentation of food
  • Reduced food costs by expertly estimating purchasing needs and buying through approved suppliers.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Avoided cross-contamination from utensils, surfaces and pans when preparing meals for individuals with food allergies and gluten intolerance.
  • Managed kitchen operations.
  • Worked with vendors to locate optimal recipe ingredients at cost-effective rates.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Managed kitchen staff team and assigned various stages of food production.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Supervised preparation of specialty items and customer requests to verify accuracy in production.
  • Planned and prepared food products orders to maintain appropriate stock levels.
  • Streamlined processes for kitchen staff, effectively shortening patron wait times and enabling establishment to serve additional guests.
Education and Training
Expected in 06/1986 to to
Associate of Arts: Culinary Arts
Hudson County Community College - Jersey City, NJ
GPA:

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Resume Overview

School Attended

  • Hudson County Community College

Job Titles Held:

  • Sales Representative
  • Assistant Account Representative
  • Chef

Degrees

  • Associate of Arts

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