Customer-oriented, strategic-thinking sales professional with over 1 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Over coming objections
Product and service knowledge
Client acquisition strategies
Inside and outside sales
Product management and pricing
Time management ability
Customer needs assessment
Customer retention abilities
Policies and procedures
Sales Representative, Vacation Village Resorts, June 2018-January 2020Williamsburg , VA
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Placed reservations through phone and email into [Software].
Promoted desserts, appetizers and specialty drinks.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
Built positive and productive customer connections to drive consistent sales.
Developed solutions to meet market gaps and drive company sales.
Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
Implemented professional sales presentations to creatively communicate product quality and market comparisons.
Followed up after sales to assess satisfaction and identify ongoing requirements.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Implemented consultative sales techniques to generate revenues and exceed sales targets.