LiveCareer-Resume

sales representative resume example with 5+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
  • Customer-oriented, strategic-thinking sales professional with over 1 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Skills

Customer Service

Sales experience

Over coming objections

  • Product and service knowledge
  • Client acquisition strategies
  • Inside and outside sales
  • Sales closing
  • Relationship selling
  • Product management and pricing
  • Prospecting skills
  • Time management ability
  • Customer needs assessment
  • Negotiations
  • Customer retention abilities
  • Flexible schedule
  • Policies and procedures
Experience
06/2018 to 01/2020 Sales Representative Zenovate | Salt Lake City, UT,
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Placed reservations through phone and email into [Software].
  • Promoted desserts, appetizers and specialty drinks.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
  • Built positive and productive customer connections to drive consistent sales.
  • Developed solutions to meet market gaps and drive company sales.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Followed up after sales to assess satisfaction and identify ongoing requirements.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Improved profitability, developing pipeline utilizing multiple marketing channels and sales strategies.
  • Recommended accessories and delivered details regarding latest promotions to increase sales.
  • Promoted brand awareness, managing all marketing campaigns and sales activities for real estate owned properties.
  • Provided support and empathy while succeeding in competitive sales environment.
  • Improved profitability and developed pipelines with multiple sales penetration strategies.
  • Secured sales by providing recommendations to promote brand effectiveness and product benefits.
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Drove business development by cultivating strong customer relationships and executing benefit-oriented sales presentations to generate revenue.
  • Capitalized on growth and expanded opportunities by maintaining thorough and current knowledge of all products, competitive offerings and market developments.
  • Increased customer base [Number]% and gross profit [Number]% within [Timeframe].
  • Greeted store customers promptly and responded to questions with knowledgeable service.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Helped improve and drive business success by delivering sales, credit, warranty and other key metrics.
  • Updated database with customer and sales information.
  • Identified clients' needs regarding outdoor sports activities and made effective product recommendations.
  • Maintained client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Thoroughly researched [Type] and [Type] products to enhance knowledge of product market and competitors.
  • Consulted with customers on functional and stylistic benefits of [Type] products to deliver top-notch service.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Cultivated strong relationship with customers while fostering positive business image.
  • Built trust and rapport with prospective patients to understand treatment needs and determine appropriate level of care.
  • Ensured effective customer communication to maintain customer satisfaction and loyalty.
  • Converted prospects by maintaining and managing sample inventory to aid sales pitch.
01/2016 to 06/2018 Waiter Fellowship Senior Living | Basking Ridge, NJ,
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Increased sales of key menu items through effective upselling.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Checked menus to verify current selection availability and cleanliness.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
11/2014 to 01/2016 Waiter Fellowship Senior Living | Basking Ridge, NJ,
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Increased sales of key menu items through effective upselling.
  • Calculated charges, issued table checks and collected payments from customers.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Checked order accuracy and food quality before delivering to customers.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Education and Training
Expected in 06/1996 to to High School Diploma | Lafayette High School, Williamsburg, VA GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Lafayette High School

Job Titles Held:

  • Sales Representative
  • Waiter
  • Waiter

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: