LiveCareer-Resume

sales representative resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Spirited and dynamic Sales Professional with rewarding experience accompanied by an exceptional ability to connect and empathize, ultimately converting inquirers into loyal buyers. Expertise in tailoring the sales process to individuals by discovering their hot buttons and buying motives while building a genuine connection off of trust and communication. Skilled in various types of inbound, outbound and face to face sales, both one-on-one and with numerous small and larger-scale businesses. Diligent, sales-driven mindset and inclination to cultivate and captivate lifelong customers for a brand I believe in. Thrive in fast-paced environments, yet will dedicate any amount of time it takes to win a customer over and make sure their needs are exceeded.

Skills
  • Network Development
  • Closing Sales
  • Customer Service, Retention and Referral
  • New Business Opportunities
  • Product and Service Knowledge
  • Charitable Donations
  • Revenue Generation
  • Converting Leads
  • Commission Sales
  • Trade Show Sales
  • Inbound and Outbound Leads
  • Creative Problem-Solving
  • Strategic Negotiations
  • Promotional Sales Events
  • Upselling
Education
The Pennsylvania State University University Park, PA Expected in 12/2013 Bachelor of Arts : Public Relations - GPA :
  • Member of THON's Fundraiser Committee
  • Elected to Research Director in Public Relations campaign conducted by Penn State Main Campus' Commission for Women
  • Hired as intern in 2013 for Surge Business Development, a mainly student-managed small business in State College, PA co-owned by Jay Paterno. Duties involved weekly strategy meetings with Jay and management at which the group outlined and helped implement business plans for local small businesses
Work History
Parametric Technology Corporation - Sales Representative
Boston, MA, 04/2021 - Current
  • Exceeded Company and Management sales objectives by cultivating personalized customer experiences while acting as both Residential Moving Advisor and Sales Representative
  • Individually generated $350,000 to $600,000 in Household/Residential moving truck and supplies rental sales monthly since start date in April 2021
  • Contributed millions in sales growth to Penske Truck Company by surpassing required booking and transactional percentage goals consistently on daily, monthly, and annual scales
  • Coordinated logistics with hundreds of Penske locations and partner locations nationwide
  • Utilized creative problem-solving tactics to provide expert/informed solutions for customers in difficult or unique situations
  • Maximized on sales opportunities daily by making 15-100 outbound callbacks to customers who previously inquired online but did not reserve
  • Strategized ways to magnify sales of professional services by consistently suggesting and promoting additional products resulting in higher rental revenue
  • Increased customer satisfaction and trust in product and company by offering honest and empathetic, yet persuasive advice to customers, which is documented by multiple spontaneous customer compliments and referrals
  • Ensured customer satisfaction and comprehension of contract details by practicing thorough sales processes
  • Attended ongoing sales and product training to further advance knowledge in all facets of customer service and sales process
  • Acquired thousands in added donations from customers and awarded for these contributions by Penske's most valued and cherished partner-charity, Paralyzed Veterans of America, in June 2022

*Awards and Honorable Mentions available upon request

Parametric Technology Corporation - Marketing and Public Relations Coordinator
Foster City, CA, 12/2017 - 03/2020
  • Managed internal and external sales/marketing activities and development including public relations, community outreach, and trade association participation including coordination, planning, communications, and follow-up.
  • Coordinated and organized community networking and sales-focused events and functions.
  • Conducted and analyzed market research to enhance business development efforts
  • Generated warm leads including initial relationship development and communication with clients
  • Managed and reviewed up to 200 leads per week from bidding sites like Penn-Bid, Marketplace, etc.
  • Implemented firm's marketing plans, strategies and related marketing objectives by working directly with marketplace teams, including Environmental, Structural, Civil and Municipal Engineers and more.
  • Recognized as team resource by developing and managing key relationships with internal and external clients.
  • Contributed to brand-name recognition and awareness by developing graphics and literature for social platforms, firm publications, and identifying new opportunities for marketplace exposure.
  • Coordinated projects, tracked deadlines and follow-up to ensure timely completion of delegated management tasks.
  • Aided in proposals including developing project estimates, coordinating scope and collateral materials, editing, and facilitating interview preparations and presentations.
  • Assisted in update and development of collateral materials including project resumes, project summaries, case studies, brochures, and other promotional material.
  • Expanded and maintained firm's CRM system including data input, updates and reporting.
  • Coordinated and managed arrangements for conferences, meetings, travel and events.
  • Single-handedly organized, facilitated and hosted several professional/public events on local and regional levels, involving media and local news coverage featuring local politicians, business owners and company representatives, the catering of these events, and distribution of print literature and company gear at conferences, grand openings, soirees, Reading Chamber of Commerce events, golf tournaments and more.
Savage L&B Dodge Chrysler Jeep Ram - Sales Representative
City, STATE, 09/2014 - 03/2017
  • Consistently a top performer in Sales Department achieving company-leading customer service scores while maintaining top gross profit marks
  • Awarded Salesperson of the Month multiple times and always remained in running for Salesperson of the Year amid a seasoned and senior Sales staff
  • Achieved Chrysler's Award of Excellence for product knowledge in 4 out of 4 brands represented for 2 years consistently
  • Nominated to the company's Safety Committee and helped maintain both OSHA certification and compliance for dealership
  • Acted as liaison between clients and Service Department by scheduling and overseeing appointments and handling
  • Attended ongoing sales training and received certification with the company's contracted sales training consultant
  • Participated in numerous dealership Public Relations events, charity functions, golf outings and television commercials
  • Handled the dealership's high-profile clients including one A-list celebrity and large business accounts

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Resume Overview

School Attended

  • The Pennsylvania State University

Job Titles Held:

  • Sales Representative
  • Marketing and Public Relations Coordinator
  • Sales Representative

Degrees

  • Bachelor of Arts

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