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Sales Representative Resume Example

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SALES REPRESENTATIVE
Professional Summary

Enthusiastic! Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Animals and Management. Motivated to learn, grow and excel within a leadership position.

Skills
  • Strategic planning
  • Retention strategies
  • Merchandising expertise
  • Network development
  • Scheduling understanding
  • Lead prospecting
  • Customer relations
  • Problem solving strength
  • Order processing
  • Customer service
  • Sales
  • Performance improvement
  • Staff training
  • Marketing understanding
  • Visiting customer locations
Work History
08/2018 to CurrentSales RepresentativeSilverFirst | New Orleans, LA
  • Monitored weekly sales to write reports for senior leadership and streamline operational processes
  • Developed and utilized sales reports, helping leadership make key decisions and outperform operational targets
  • Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches
  • Performed cold-calling and follow-ups with leads to secure new revenue
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies
  • Upsold and closed customer sales by driving product benefits around client needs and increased revenue from $80,000 to $120,000 in 1 year
  • Devised and implemented product strategies for filling market gaps and driving consistent sales
  • Networked at events and by phone to expand business profits and revenues
  • Led educational training seminars and product demonstrations
  • Researched potential clients and markets to prepare for appointments
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
  • Upsold customers by recommending accessories and promotions to increase revenue
  • Prepared sales contracts
  • Efficiently solved complex problems that impacted management
  • Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills
  • Presented latest merchandise to prospective buyers
  • Built strong rapport with clients by understanding needs and clearly explaining products
  • Built business by hosting and attending events, launching special promotions and reaching out to local experts
  • Managed routeplanning and travel schedule
  • Visited clients on-site to give benefit-oriented sales presentations
07/2016 to 11/2018Bar ManagerTequila House | New Orleans, LA
  • Kept alcoholic beverages well-stocked and organized to meet expected demands
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
  • Took customer orders and capitalized on opportunities to sell special beverage and food options
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings
  • Increased profits with enhanced inventory oversight and strategic pricing adjustments
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy
  • Determined business needs by acquiring client feedback for process improvements
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, which provided 75% improvement over prior onboarding process
03/2015 to 11/2017Salon ManagerSalon DiGianni | Harahan, LA
  • Organized promotions to boost hair, nail, skin product sales, achieving 87% growth in revenue over 1 Year
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
  • Achieved personal sales goals by upselling products to meet individual needs
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies
  • Coached and trained employees to optimize performance and achieve demanding business objectives
  • Conferred with customers to assess requirements and recommend specific services
  • Consistently received positive feedback from guests on performance reviews
  • Oversaw and handled business finances, cash flow, overall business transactions, banking and accounting procedures
  • Controlled inventory by tracking expenses, purchases and shelf stock
  • Promoted business through marketing initiatives, including use of social media
07/2011 to 05/2016Dog BatherPetSmart | Harahan, LA
  • Kept animal coats clean and healthy with regular washing, grooming and trimming
  • Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items, including pet food, treats and toys
  • Lifted 20+ dogs of varying weights and breeds for bathing and grooming services on daily basis
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods
  • Communicated effectively with clients by phone and text to determine appropriate pickup times
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats
  • Maintained clean and organized boarding areas to promote animal wellbeing
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets
  • Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight
  • Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care
  • Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided
  • Collected animal waste produced on walks and discarded in trash or approved receptacles
  • Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals
Education
05/2016High School DiplomaDestrehan High School, Destrehan, LA
08/2018Associate of Science | PschologyDelgado Community College, New Orleans, LA
Certifications

CPR certified

Accomplishments
  • Supervised team of 30+ staff members
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Resume Overview

Companies Worked For:

  • SilverFirst
  • Tequila House
  • Salon DiGianni
  • PetSmart

School Attended

  • Destrehan High School
  • Delgado Community College

JobTitles Held:

  • Sales Representative
  • Bar Manager
  • Salon Manager
  • Dog Bather

Degrees

  • 05/2016 High School Diploma
    08/2018 Associate of Science | Pschology

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