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Sales Representative Resume Example

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MK
SALES REPRESENTATIVE
Professional Summary

Emerging and Enthusiastic Sales/Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Outgoing, enthusiastic people person with strengths in networking, communication and relationship-building.

Work History
MS International Inc. - Sales RepresentativeNorwood, MA10/2018 - Current
  • Managed all account needs for over 75 customer accounts, generating $4.2 Million in annual sales.
  • Grew business sales in designated territory by 10% in 6 months through effective cross-selling, exceptional customer service and cold calling.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Developed strong rapport with customers and created positive impression of business.
  • Visited clients on-site to give benefit-oriented sales presentations.
  • Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Aided customers in creating product marketing initiatives featuring my company products.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Maintained current knowledge of all evolving changes in slab and tile marketplace.
  • Quoted prices, credit terms and other bid specifications.
MS International Inc. - Product PromoterNorwood, MA04/2014 - 10/2018
  • Adapted sales techniques to specific clients and promoted products based on individualized client needs.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics for slab, tiles and hard scape materials.
  • Networked at events and by phone to expand business profits and revenues.
  • Planned over 12 annual events to strengthen brand initiatives and maximize outreach.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Set up appointments with potential and current customers to discuss new products and services.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Visited clients on-site to give benefit-oriented sales presentations.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Responded to telephone and in-person requests for information.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Implemented marketing and sales campaigns to effectively brand MSI.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Communicated product value, quality and style to educate and entice potential customers.
  • Set up and broke down promotional booths and tents, talked to potential customers and [Action] for successful promotional events.
  • Researched and organized competitor information using [Software].
  • Supervised [Number][Job title]s in providing excellent customer service to callers requiring assistance for [Type] and [Type] issues.
Roxbury Community College - Assistant Program DirectorRoxbury, MA12/2009 - 12/2012
  • Assisted program manager with developing budget and schedule.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Maintained and updated all project related documents.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Created and cultivated project guidelines and leveraged student feedback to create and launch [Type] program that was widely received by all stakeholders.
  • Mediated conflicts within families to clarify and resolve underlying issues.
  • Trained staff and teachers on educational principles, administrative requirements and instructional strategies.
  • Collaborated with local agencies and communities in [Type] role to facilitate [Result].
  • Researched and selected curriculum for classroom needs.
  • Worked with individual students to create plans for success through removing personal, academic, vocational and behavioral issues.
  • Completed performance evaluations and observational reports for each teacher.
  • Managed professional development of existing employees and directed recruitment and training of new hires.
  • Established staff schedules and assignments based on facility needs and equipment availability.
  • Promoted available resources and connected individuals with services.
  • Established and maintained rapport with other staff, students, and parents to facilitate communication and academic progress.
  • Planned, implemented, monitored and assessed classroom instructional program.
  • Planned and executed activities to promote [Skill], [Skill] and [Skill] development.
  • Upheld commitment to educational excellence and fostered atmosphere of mutual respect and trust.
Karga Seven Pictures - Assistant Production CoordinatorLos Angeles, CA01/2008 - 12/2009
  • Managed company operations, including staff hiring, training, development, scheduling and supervision.
  • Prepared over [Number][Type] contracts and finalized paperwork for [Type] hires on projects.
  • Developed schedules for production, editing and duplication to ensure timely delivery.
  • Coordinated production schedules and activities for [Number] shows for [Type] television network.
  • Led daily production meetings and weekly production calls.
Skills
  • Market research
  • Product promotions
  • Sales
  • Customer relations
  • Interpersonal communication skills
  • Marketing understanding
  • Staff training
  • Events logistics management
  • Scheduling
  • Meeting planning
  • Budgeting
  • Visiting customer locations
Education
Boston UniversityBoston, MABachelor of Science: Film And Television
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Resume Overview

Companies Worked For:

  • MS International Inc.
  • Roxbury Community College
  • Karga Seven Pictures

School Attended

  • Boston University

Job Titles Held:

  • Sales Representative
  • Product Promoter
  • Assistant Program Director
  • Assistant Production Coordinator

Degrees

  • Bachelor of Science : Film And Television

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