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Sales Representative Resume Example

Resume Score: 80%

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SALES REPRESENTATIVE
Skills
  • Account servicing
  • Lead prospecting
  • Service Agreements
  • Sales Closing
  • Sales
  • Policies and Procedures
  • Customer service
  • Performance improvement
  • Digital marketing
  • Strategic Planning
  • Staff Training
  • Customer Relations
  • Shipping and Receiving
  • Scheduling
  • Sales Goals
  • Cash Handling
  • Cleaning
  • Product Knowledge
  • Customer Complaint Resolution
  • Cash Register Operation
  • Digital Content Generation
  • Marketing
  • Marketing and Advertising
  • Social Media
  • Spreadsheets
  • Marketing Communications
  • Time management
  • Performance Analysis
  • Employee training and development
  • Team leadership and supervision
  • Problem solving strength
  • Food Preparation
  • Inventory Control
  • Employee Training
  • Health and Safety Standards
  • Food Safety
  • Quality Management
Additional Information

I am attending Gateway Community College, working towards an associates degree in Creative Arts, Fashion Design and Marketing, and a degree in Nursing.

I am willing to relocate and travel up to 20 miles.

Referral: Diamond Pesante

Professional Summary

Energetic Sales Representative offering demonstrated success by converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing 6 years of related experience.

High-energy employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business and staff needs balanced and operations in line with targets.

Handle team needs with forward-thinking strategies and strong focus on daily needs. Well-coordinated planner effective in coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Focused with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid marketing background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.

Accomplishments
  • Successfully launched my very own customizing shoe business.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 8 staff members.
  • Resolved product issue through consumer testing.
Work History
Sales Representative, 07/2020 to Current
Sunglass Hut - Milford, CT
  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Documented all customer interactions using Kronos and Luxottica to capture data in processing system.
  • Generated average of $1080 in sales while securing 10% goal attainment performance ratio.
  • Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Utilized professional sales techniques to persuasively communicate with clients.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Catered product launches specifically and successfully towards clientele to meet business objectives and support customer relations.
  • Helped resolve client problems quickly with superior customer service.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.
  • Utilized effective communication and active listening skills to create client rapport to grow profitability.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Efficiently solved complex problems that impacted management.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Scheduler Coordinator, 02/2020 to 07/2020
White Rose Home Health Care Agency - Bridgeport, CT
  • Organized patient files and streamlined operations to improve efficiency.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Answered phone calls and messages for medical facility, scheduling appointments and handling patient inquiries.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Sales Representative, 10/2019 to 02/2020
Sprint Solutions - Waterbury, CT
  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Utilized professional sales techniques to persuasively communicate with clients.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Helped resolve client problems quickly with superior customer service.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.
  • Utilized effective communication and active listening skills to create client rapport to grow profitability.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Set up over 10 new accounts in one month.
  • Pursued minimum of 5 new leads each month.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Shift Leader, 05/2017 to 10/2019
Jersey Mike's Subs - Derby, CT
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Completed performance valuations to identify weakness and develop improvement strategies.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Planned and adjusted daily shift needs based on seasonal, weekly or hourly business demands.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Enforced company policies and regulations with employees.
  • Educated employees on menu updates and procedural changes.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Coached team members in techniques necessary to complete job tasks.
Education
High School Diploma: : 05/2018Ansonia High School - Ansonia, CT
Associate of Arts: : Nursing AssistanceGateway Community College - New Haven, CT
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Resume Overview

Companies Worked For:

  • Sunglass Hut
  • White Rose Home Health Care Agency
  • Sprint Solutions
  • Jersey Mike's Subs

School Attended

  • Ansonia High School
  • Gateway Community College

Job Titles Held:

  • Sales Representative
  • Scheduler Coordinator
  • Shift Leader

Degrees

  • High School Diploma : : 05/2018
    Associate of Arts : : Nursing Assistance

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