Sales Representative resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Performance-driven Sales professional with stellar record of accomplishment in connecting with all customers and driving remarkable Cell Phone, Internet, and Cable sales. Proactive, well-organized sales rep. successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Improved overall customer purchasing experiences to promote steady revenue.
Prepared and processed contracts and order forms for new and existing customers.
Contacted new and existing customers to discuss how specific products could meet needs.
Created sales and revenue-generating opportunities in new markets to improve bottom line.
Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
Used on-site computer systems to access figures and documentation associated with available service plans.
Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
Educated guests on policy terms, simplifying technical aspects of service contracts to increase guest comprehension and achieve greater customer satisfaction.
Welcomed guests and asked open-ended questions to best determine which products would meet needs.
Educated customers on product and service offerings.
Organized internet leads geographically, chronologically or by product line to optimize distribution to sales staff.
Head Cashier, 04/2019 - 08/2020 Blain Supply, Inc. – Bourbonnais, IL,
Greeted customers and responded to requests for information.
Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Supported front end procedures to keep items well-stocked to prevent shrinkage.
Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
Processed exchanges and returns by inputting in company database.
Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
Organized and updated schedules to optimize coverage for expected customer demands.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Achieved sales goals and business objectives by motivating staff and promoting Protection plans.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Crew Trainer, 08/2018 - 04/2019 Mcdonals – City, STATE,
Instructed new team members on correct procedures for all areas of operations.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Prepared quality products while maintaining portion control and presentation within service goal times.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
Kept activities moving smoothly by coordinating schedules and personnel.
Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
Assisted management with monthly inventory control and weekly stock ordering.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Education and Training
High School Diploma: , Expected in 05/2019 - Dardanelle High School - Dardanelle, AR GPA:
Accomplishments
Awarded Lowe's Superstar for being number one in my store and 22nd in the district for selling protection plans.
Consistently maintained high customer satisfaction ratings.
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