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Sales Representative Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Performance-driven Sales professional with stellar record of accomplishment in connecting with all customers and driving remarkable Cell Phone, Internet, and Cable sales. Proactive, well-organized sales rep. successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Skills
  • Product and service knowledge
  • Sales closing
  • Post-sales support
  • Sales development
  • Negotiations
  • Account management
  • Team leadership and supervision
  • Processing payments
  • Opening and closing processes
  • Training
  • Employee engagement
  • Safe balancing
  • Report creation
  • Deposit preparation
  • Cash handling accuracy
  • Retail loss prevention
  • Written and oral communication skills
  • Cash register operation
  • Listening skills
  • Product Sales
Experience
10/2020 to 05/2021 Sales Representative Canon Solutions America | Dallas, TX,
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Contacted new and existing customers to discuss how specific products could meet needs.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
  • Used on-site computer systems to access figures and documentation associated with available service plans.
  • Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
  • Educated guests on policy terms, simplifying technical aspects of service contracts to increase guest comprehension and achieve greater customer satisfaction.
  • Welcomed guests and asked open-ended questions to best determine which products would meet needs.
  • Educated customers on product and service offerings.
  • Organized internet leads geographically, chronologically or by product line to optimize distribution to sales staff.
04/2019 to 08/2020 Head Cashier Blain Supply, Inc. | Bourbonnais, IL,
  • Greeted customers and responded to requests for information.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Supported front end procedures to keep items well-stocked to prevent shrinkage.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Processed exchanges and returns by inputting in company database.
  • Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Achieved sales goals and business objectives by motivating staff and promoting Protection plans.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
12/2017 to 08/2019 Cook/Restaurant Waitress Aegion Corp | Rancho Cucamonga, CA,
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
08/2018 to 04/2019 Crew Trainer Mcdonals | City, STATE,
  • Instructed new team members on correct procedures for all areas of operations.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Kept activities moving smoothly by coordinating schedules and personnel.
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Education and Training
Expected in 05/2019 High School Diploma | Dardanelle High School, Dardanelle, AR GPA:
Accomplishments
  • Awarded Lowe's Superstar for being number one in my store and 22nd in the district for selling protection plans.
  • Consistently maintained high customer satisfaction ratings.

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81Good

Resume Strength

  • Measurable Results
  • Personalization
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Dardanelle High School
Job Titles Held:
  • Sales Representative
  • Head Cashier
  • Cook/Restaurant Waitress
  • Crew Trainer
Degrees
  • High School Diploma

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