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sales representative resume example with 7 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives. Reliable Property Manager Assistant with a great attention to detail and true integrity. An excellent team player ensures long-term profitability in the property management industry. Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues on-site arise. Energetic Shoe Sales Associate motivated to reach and exceed sales goals. Explains features and benefits of footwear and suggests accessories with every purchase while maintaining integrity of sales floor presentation. Drives business results by placing high priority on detail and accuracy to successfully complete tasks. Friendly Shoe Sales Associate provides excellent customer service and anticipates customer needs and offers appropriate products and services. Committed to creating organized, well-stocked and secure store environments that make customers feel comfortable. Pays attention to detail and communicates with clients and coworkers well. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Effective customer upselling
  • Point of Sale (POS) system operations
  • Credit card payment processing
  • Inbound and Outbound Calling
  • Senior leadership support
  • Sales expertise
  • High-energy attitude
  • Call Center Operations
  • In-store support
  • Shipping and receiving understanding
Experience
Sales Representative, 08/2014 to 08/2017
Carrier EnterpriseMidlothian, VA,
  • Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
  • Operated cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions.
  • Presented different categories of shoes and shoe care products and explained features, benefits and technical specs to generate sales.
  • Gained knowledge on all footwear items and demonstrated enthusiasm and belief for product and company philosophy.
  • Seated customer to measure feet and properly fit with correct size shoes.
  • Unloaded truck, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor.
  • Maintained shoe department by organizing shoes by size, color and style.
  • Remained knowledgeable of current promotions, policies regarding payment and exchanges and security practices.
  • Recommended, selected and helped locate or obtain merchandise based on customer needs and desires.
  • Placed special orders or called other stores to find desired items for customers.
  • Engaged customers in discussion to identify needs and budget.
  • Searched and pulled product from backstock to satisfy customers.
  • Measured and fitted customers to tailor footwear shopping experience.
Assistant Property Manager, 09/2017 to 06/2018
Lowe EnterprisesCharleston, SC,
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
  • Explained policies and procedures to tenants and enforced all rules.
  • Handled resident complaints and expedited maintenance requests.
  • Escalated critical issues to property manager to ensure immediate resolution.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Checked common areas regularly to keep neat, clean and free of debris.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Created and implemented policies and procedures for effective property management.
  • Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Direct Support Professional, 07/2018 to 06/2020
SyscoHickory, NC,
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Tracked and reported clients' progress based on observations and conversations.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Transported clients to doctor's appointments and errands.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supervised medication administration, personal hygiene and other activities of daily living.
Leasing Agent, 10/2020 to 06/2021
Company NameCity, State,
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Contacted and followed up with tenants on renewal notices.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Conducted background checks on applicants.
  • Maintained accurate records of correspondence with and from tenants.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
CNA, 10/2021 to Current
Company NameCity, State,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented activities and recorded information in EMR system.
  • Administered medications to patients and performed follow-ups regarding prescriptions and supplements.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals when necessary.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Education and Training
CNA : Nursing Assistance, Expected in 06/2021 to PAL CNA Academy - Little Rock, AR,
GPA:
High School Diploma: , Expected in 05/2014 to Dumas High School - Dumas, AR
GPA:

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Resume Overview

School Attended

  • PAL CNA Academy
  • Dumas High School

Job Titles Held:

  • Sales Representative
  • Assistant Property Manager
  • Direct Support Professional
  • Leasing Agent
  • CNA

Degrees

  • CNA
  • High School Diploma

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