LiveCareer-Resume

sales representative resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Outgoing individual capable of handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great communication skills, customer service and collaboration skills. Seeking growth within the organization.

Skills
  • Front office management
  • Cash register management and handling
  • Hospitality services
  • Email and telephone decorum
  • Appointment confirmation
  • Listening skills
  • Customer assistance and interaction
  • Time management
  • Critical thinking
  • Decision Making
  • Problem solving
  • Service Oriented
  • Coordinating actions
  • Active listening
  • Speaking
  • Cash transactions
  • Safety-focused
  • Local street knowledge
  • Local traffic laws
  • Clean DMV record
  • Strong safety history
  • Lifting up to 50 lbs
  • Cargo handling
  • Great attitude
  • Air Brake Certification
  • Money Handling
  • Regulatory Compliance
  • Money Transfer Systems
  • Debt and credit management
  • Exceptional customer service
  • Safe and vault operation
  • Strong sense of banking ethics
  • Risk management evaluation background
  • International funds transfer process expertise
  • Reliable
  • Approachable
  • Strong work ethic
  • Practiced knowledge of bank security systems
  • Energetic
  • Friendly
Experience
Bank Teller, 01/2022 - Current
Upm-Kymmene Corporation Asheville, NC,
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Reconciled cash and checks against computer records at end of shift.
  • Responded and assisted customers with account inquiries and updates.
  • Entered transactions into computer and issued customer receipts.
  • Explained bank services, financial products and applicable fees to customers.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Took on additional shifts during busy periods to minimize staffing shortages.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Maintained confidentiality of bank records and client information.
  • Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
  • Delivered exceptional service to customers in person or over telephone.
Sales Representative, 08/2021 - 09/2021
Heritage Financial Corporation Forest Grove, OR,
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Developed key customer relationships to increase sales.
  • Operated cash register, collected payments, and provided accurate change.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Answered customer questions, shared product knowledge and researched pricing and availability.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Listened to customers to understand needs and refer to optimal services.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Kept accurate and detailed client records comprised of demographics, client contacts and follow-ups.
  • Resolved tension with customers complaining about products, services or store personnel, answering product questions and providing instructions for complaints.
School Bus Driver, 09/2021 - 09/2022
Transwest Belton, MO,
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Used navigation equipment and two-way radio while remaining focused on safety.
  • Operated motorized ramps and lifts to assist special needs students.
  • Maintained order and discipline on bus to prevent accidents or injuries.
  • Performed routine bus maintenance and cleaning for ideal condition.
  • Reconfigured routes to accommodate added or removed scheduled stops.
  • Communicated emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Cleaned and sanitized bus interiors to lessen germ spread.
  • Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
Education and Training
High School Diploma: , Expected in 05/2007
-
Pinedale High School - ,
GPA:
Status -
: , Expected in
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Volunteer At Comea Shelter With Element Church - ,
GPA:
Status -

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Resume Overview

School Attended

  • Pinedale High School
  • Volunteer At Comea Shelter With Element Church

Job Titles Held:

  • Bank Teller
  • Sales Representative
  • School Bus Driver

Degrees

  • High School Diploma

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