sales representative resume example with 2+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
I am a high-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in [Product or Service] to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates. I am dedicated and hard working with a out going personality with a determined mind set. I work with a student mind set always ready to learn something about my job.
Skills
Relationship selling
Product and service knowledge
On-site product demonstrations
Product management and pricing
Sales closing
Post-sales support
Negotiation Tactics
Strategy development
Cash handling accuracy
[Type] brand promotions
Merchandising knowledge
Client account management
Product Sales
Listening skills
Written and oral communication skills
Money handling
Excellent communication skills
Cash register operation
Customer- and service-oriented
Team player mentality
Sales expertise
Outgoing personality
Payment verification
Client relationships
Issue response and resolution
Mail management
Technologically savvy
Timesheet processing
Territory sales
Company branding
Travel arrangements
Relationship management
High volume environments
Credit card payments
Retail sales
Social media
Supervision
Working collaboratively
Experience
Sales Representative, 01/2022 to Current Crane Co. – Fort Walton Beach, FL,
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Demonstrated product features to align with customer needs.
Prepared and processed contracts and order forms for new and existing customers.
Created sales and revenue-generating opportunities in new markets to improve bottom line.
Executed [Number] cold calls to top-level executives to expand client base.
Constructed targeted sales presentations to solicit prospects in geographic parameters.
Created successful strategies to develop and expand customer sales.
Worked with production teams to assess, update and optimize delivery dates for customers.
Guest Experience Specialist, 03/2021 to 12/2021 Space Needle – Seattle, WA,
Excited guests by presenting high-energy and enthusiastic product and service promotions, by quickly meeting customer needs and by following up to confirm outstanding experiences.
Greeted guests at front desk, by name when possible, warmly offered assistance and went extra mile to answer questions or resolve issues beyond guest expectations.
Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Handled payment processing and provided customers with receipts and proper bills and change.
Managed customer complaints and rectified issues to complete satisfaction.
Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
Manager, 01/2019 to 03/2021 University Of Tennessee Medical Center – Knoxville, TN,
Assigned tasks to associates to fit skill levels and maximize team performance.
Trained employees on additional job positions to maintain coverage of roles.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Aided in negotiation with vendors and suppliers to reduce overall costs.
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Delivered level of service to customers in effort to build upon relationships for future clients.
Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
Completed daily sales reports and analyzed metrics to identify trends.
Implemented and enforced policies and procedures by coordinating with company leaders, coaching employees and overseeing staff activity.
Employed active listening abilities, interpersonal skills and policy knowledge to remedy employee conflicts.
Developed reports to outline project status, budget data and other information.
Assigned [Area of expertise] case work to [Job title]s.
Education and Training
GED: , Expected in to Ged Testing Service - , GPA:
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