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Sales Representative Resume Example

Resume Score: 80%

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SALES REPRESENTATIVE
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 3+ years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Relationship selling
  • Cash handling accuracy
  • Merchandising knowledge
  • Sales development
  • Product Sales
  • Sales expertise
  • Negotiations
  • Listening skills
  • Energetic self-starter
  • Outgoing personality
  • Team player mentality
  • Reliable and punctual
  • Strategic planning
  • Reading comprehension skills
  • Excellent communication skills
  • Effective customer upselling
  • Service prioritization
  • Sales Techniques
  • Quality control
Experience
Sales Representative | 06/2017 to CurrentCompany Name - City, State
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Leveraged trends in customer marketplaces to shape value-added solutions and approaches.
  • Contacted new and existing customers to discuss how specific products could meet needs.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Developed customized sales techniques to successfully sell and upsell clothing and music services to new and existing clients.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
  • Generated 5-10+ leads per month and worked to convert customers with 80% success rate.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
Server | 07/2020 to 02/2021Company Name - City, State
  • Greeted customers with personable attitude and smile, answered questions and recommended specials, wine and desserts to increase profits.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Provided exceptional service to 35-120 customers per day at establishment.
  • Upsold customers and optimized table-turns to outperform average sales by 25-30%.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Automobile Service Representative | 05/2019 to 07/2019Company Name - City, State
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Provided information about sales processes, warranty requirements and service standards.
  • Gave detailed information regarding operation of standard and optional vehicle features.
  • Shared detailed information regarding automobile servicing options to help customers make decisions.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Educated customers on service plans, including upgrades.
  • Assessed customer needs and upsold products and services to maximize servicing sales.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Education and Training
Lebanon Trail Highschool - - City,State | | High School Diploma05/2020
The University Of Texas At Dallas - - City,State | | Bachelors of BusinessInformation Technology, Expected in 05/2024
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Resume Overview

School Attended

  • Lebanon Trail Highschool
  • The University Of Texas At Dallas

Job Titles Held:

  • Sales Representative
  • Server
  • Automobile Service Representative

Degrees

  • Lebanon Trail Highschool - City , State | High School Diploma
    The University Of Texas At Dallas - City , State | Bachelors of Business

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