Sales Representative resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 3+ years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Skills
Relationship selling
Cash handling accuracy
Merchandising knowledge
Sales development
Product Sales
Sales expertise
Negotiations
Listening skills
Energetic self-starter
Outgoing personality
Team player mentality
Reliable and punctual
Strategic planning
ReJessicang comprehension skills
Excellent communication skills
Effective customer upselling
Service prioritization
Sales Techniques
Quality control
Education and Training
Lebanon Trail HighschoolFrisco, TXExpected in 05/2020 ā āHigh School Diploma: - GPA:
The University Of Texas At DallasRichardson, TXExpected in 05/2024 ā āBachelors of Business:Information Technology - GPA:
Experience
Crane Co. - Sales Representative West Caldwell, NJ, 06/2017 - Current
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Leveraged trends in customer marketplaces to shape value-added solutions and approaches.
Contacted new and existing customers to discuss how specific products could meet needs.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Developed customized sales techniques to successfully sell and upsell clothing and music services to new and existing clients.
Maximized efficiency and time management by effectively planning and organizing client routes within territory.
Generated 5-10+ leads per month and worked to convert customers with 80% success rate.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Watermark Retirement Communities - Server Ringwood, IL, 07/2020 - 02/2021
Greeted customers with personable attitude and smile, answered questions and recommended specials, wine and desserts to increase profits.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Collaborated with host, bus person and cook to serve up food and beverage options.
Provided exceptional service to 35-120 customers per day at establishment.
Upsold customers and optimized table-turns to outperform average sales by 25-30%.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Classic Bmw - Automobile Service Representative City, STATE, 05/2019 - 07/2019
Greeted customers at arrival to build positive relationships and discuss vehicles.
Maintained current store, product and promotional knowledge to drive consistent sales.
Provided information about sales processes, warranty requirements and service standards.
Gave detailed information regarding operation of standard and optional vehicle features.
Shared detailed information regarding automobile servicing options to help customers make decisions.
Resolved customer concerns with friendly and knowledgeable service.
Educated customers on service plans, including upgrades.
Assessed customer needs and upsold products and services to maximize servicing sales.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Delivered service and support to each customer, paving way for future business opportunities.
Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
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