sales representative resume example with 3+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
High-energy, skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Skills
Product and Service Knowledge
Customer Needs Assessment
Food Safety and Sanitation
Team Member Motivation
Customer Seating
Processing Payments
Organizational Skills
Table Setting Arrangements
Liquor, Wine and Food Service
Food Safety Understanding
Dining Customer Service
Table Bussing
Menu Memorization
High Energy and Stamina
Point of Sale Systems
Team Player
Service Oriented
Menu Recommendations
Warm and Friendly
Food and Beverage Service
Dining Room Cleaning and Upkeep
Experience
12/2021 to 10/2022Sales RepresentativeThe Travelers Companies | Buffalo, NY,
In charge of over 2,600 7 eleven stores through out the United States.
Handled over 100 calls daily to process orders
Answered product questions with up-to-date knowledge of sales and promotions.
Developed key customer relationships to increase sales.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Presented products and services to prospective and existing customers to meet client needs.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Fostered relationships with customers to expand customer base and retain business.
Monitored customer order process and addressed customer issues.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Produced sales documents, finalized deals and filed records.
Listened to customer needs to identify and recommend best products and services.
exceeded sales from, up to 3-6k daily in orders.
03/2021 to 11/2021ServerBiaggi's Ristorante Italiano Llc | Middleton, WI,
Cleaned tables and chairs to prepare dining area for next customers.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Greeted customers, answered questions and recommended specials to increase profits.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Operated POS terminals to input orders, split bills and calculate totals.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Served food and beverages to patrons and immediately remedied issues with orders.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Filled condiments and napkin containers during slack periods.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Set up tables in between patrons to reduce wait times.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
10/2007 to 11/2008Restaurant HostessHilton Worldwide | Mclean, VA,
Greeted guests and sat customers at tables or in waiting areas.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Relayed orders to service bar and kitchen via point-of-sale register system.
Communicated with servers about new tables, changes in food availability and customer comments.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Took beverage orders and served drinks during peak meal times.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
01/2007 to 09/2007Crew MemberPlanet Fitness Inc. | Marion, IN,
Greeted customers promptly with courteous hospitality
Handled customers orders accurately and in a timely manner
Processed payments on cash register and counted back bills and change to patrons.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Maintained safe food handling practices to prevent germ spread.
Took orders from patrons and input selections into store computer system.
Organized and restocked supplies to support operations and team productivity.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Assembled and served meals according to specific guest requirements.
Scrubbed and polished counters to remove debris and food.
Education and Training
Expected in 01/2012 to to GED | Alessandro Adult ED, 831 E Devonshire Ave, Hemet CA, GPA:
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