Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. High-energy sales leader with proven relationship-building skills and significant background working with customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quota %.

Over the course of my employment with Glowtouch Technologies i have not only pushed myself to meet quality expectations and goals, but far exceed those goals to set the standard of customer service. To me quality is customer service. It sets the standard that drives the company to excel and grow not only as a business, but as individuals in life. By ensuring that quality standards are met, we can deliver an industry leading consumer experience that will not only build trust and confidence with the consumer, but will also allow the company to thrive. People First, Knowledge, Confidence, and Adapting are the core values that i have that i have built my entire work ethic around and i hope for the opportunity to spread those values.

Skills

The Ability to change and adapt with a company as it grows is crucial.

To be able to excel with those changes while adhering to company policies and regulations is very important. Here are a list of things that i believe that i am skilled in.

  • Sales closing
  • Inside and outside sales
  • Relationship selling
  • Post-sales support
  • Product and service knowledge
  • Negotiation Tactics
  • Client account management
  • Sales development
  • Prospecting skills
  • Customer needs assessment
  • Business development
  • Account management
  • Territory growth
  • Personnel training
  • Quality Assessment
  • Data Analysis
  • Grow with change
Experience
Sales Representative, 02/2021 - Current
Bluegreen Resorts Garner, NC,

As a sales representative, it is my job to ensure the accuracy, compassion and integrity of the company being represented while instilling trust and partnership with our new clients. Responsible for acquisition of new clients.

Customer Service Representative, 07/2020 - 02/2021
Hubbell Inc. , WI,

As a customer service representative, it was my job to de-escalate problematic customer concerns while maintaining a calm, friendly demeanor while providing accurate information. During my time with this position, i had provided excellent customer service and this has been proven by my continuous high quality scores month after month.

Department Manager/General Manager, 08/2016 - 02/2017
Amc Entertainment Inc. Porter Ranch, CA,

As a Department Manager, i was in charge of a single department per quarter. Those departments rotated per quarter between Kitchen Department, Guest Services Department and People Department.

*Kitchen Department:

Responsible for the amount of product shipped to store

Responsible for Inventory levels.

Responsible for safe work practices while working directly with/

without food products.

Responsible for ensuring that the kitchen area is well maintained.

This includes ensuring equipment is safe to use and routine

maintenance is completed as well as ensuring the kitchen area is up

to health code regulations.

*People Department:

Responsible for hiring employees.

Responsible for training and training schedule for new employees.

Responsible for complete employee roster scheduling.

Responsible for disciplinary actions amongst those who violate

company policies, mandates and practices.

*Guest Services Department:

Responsible for ensuring that all advertisements/displays are

up to date and accurate up to current promotions.

Responsible for ensuring that the outside visuals of the store

are maintained.

Responsible for ensuring that the inside visuals of the store are

maintained.

Responsible for reaching out to guests that have had a bad

experience at the McDonald's on site.

*General Manager:

Responsible for the general operation of the store.

Responsible for ensuring that all 3 departments are up to code

with company policies and regulations.

Responsible for stepping in when needed to assist with the

departments if they are falling behind.

Responsible for critical decisions made in the store such as:

Ordering new equipment that exceeds $1000.

Termination of employment.

Has the ability to override department managers decisions.

Swing Manager/Department Manager/Assistant GM, 03/2011 - 08/2016
McDonalds City, STATE,

Swing Manager:

Responsible for running 8 hour shifts.

Responsible for ensuring that all breaks are given out

on time and in order.

Responsible for ensuring that safe food handling practices

are being followed.

Responsible for enforcing company rules and responsibilities.

Responsible for cleanliness of the site.

Responsible for ensuring the site is running effectively

according to McCopco or Owner/Operator standards.

As a Department Manager, i was in charge of a single department per quarter. Those departments rotated per quarter between Kitchen Department, Guest Services Department and People Department.

*Kitchen Department:

Responsible for the amount of product shipped to store

Responsible for Inventory levels.

Responsible for safe work practices while working directly with/

without food products.

Responsible for ensuring that the kitchen area is well maintained.

This includes ensuring equipment is safe to use and routine

maintenance is completed as well as ensuring the kitchen area is up

to health code regulations.

*People Department:

Responsible for hiring employees.

Responsible for training and training schedule for new employees.

Responsible for complete employee roster scheduling.

Responsible for disciplinary actions amongst those who violate

company policies, mandates and practices.

*Guest Services Department:

Responsible for ensuring that all advertisements/displays are

up to date and accurate up to current promotions.

Responsible for ensuring that the outside visuals of the store

are maintained.

Responsible for ensuring that the inside visuals of the store are

maintained.

Responsible for reaching out to guests that have had a bad

experience at the McDonald's on site.

*General Manager:

Responsible for the general operation of the store.

Responsible for ensuring that all 3 departments are up to code

with company policies and regulations.

Responsible for stepping in when needed to assist with the

departments if they are falling behind.

Responsible for critical decisions made in the store such as:

Ordering new equipment that exceeds $1000.

Termination of employment.

Has the ability to override department managers decisions.

Crew, 08/2007 - 03/2011
McDonalds City, STATE,

Crew:

As a crew member, we are required to perform all tasks up to expectations as given to us by the manager running the shift. These tasks include: Working the grill, working the assembly line, front line (cash registers) Drive through, maintenance as well as stocking and other tasks delegated to us.

Education and Training
High School Diploma: , Expected in 06/2007
-
Gulf High School - New Port Richey, FL,
GPA:

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resume Strength

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Resume Overview

School Attended

  • Gulf High School

Job Titles Held:

  • Sales Representative
  • Customer Service Representative
  • Department Manager/General Manager
  • Swing Manager/Department Manager/Assistant GM
  • Crew

Degrees

  • High School Diploma

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