Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Enthusiastic team and single work individual eager to contribute to success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any or most operational positions. Experienced cyclist with over 6 years of experience in music theory, 5 years of working in fast food positions and looking for the right career base. Excellent reputation for resolving problems and improving customer satisfaction through outstanding customer service.

Skills
  • Customer Relations
  • Interpersonal communication skills
  • Performance improvement
  • Problem solving strength
  • Product promotions
  • Records management
  • Customer service
  • Systems and software programs
  • Inventory Management
  • Traffic Laws and Regulations
  • Route Planning
  • Attention to Detail
  • Order Fulfillment
  • Delivery and Shipment Records
  • GPS Navigation
  • Ability to Lift 50 Pounds
  • Dependability and Honesty
  • Delivery Verification
  • Clean Driving Record
  • Efficiency and Time Management
  • Vehicle Safety and Maintenance
  • Loading and Unloading
  • Customer Relationships
  • Problem Solving
  • Cash Handling
  • Customer-Oriented
  • Safety and Compliance
  • Equipment Maintenance
  • Food Delivery
  • Contactless Deliveries
  • Safe Driving Practices
  • Stocking and Replenishing
  • Load Safety
  • Two-Way Radio Operation
  • Liftgate Operation
  • Basic Math Skills
  • POS Systems
  • Written and Verbal Communication
  • Proficient in Microsoft Office
Work History
06/2019 to 07/2019 Sales Representative Stonemor Partners | Florence, AL,
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Implemented brand marketing and sales campaigns.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
  • Utilized effective communication and active listening skills to create client rapport to grow profitability.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Created and executed reorganization plan, training and development programs and implemented process improvements.
  • Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
08/2015 to 06/2019 Crew Member Mister Carwash | Layton, UT,

Opening cleaning and food prep. Daily work and closing experience as well.

  • Took orders, prepared meals and collected payments.
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas as needed.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Supported great dining and meal experiences for guests.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
  • Maintained fast speed of service, especially during rush time
  • Operated as full-service food provider in restaurant establishment by taking orders, preparing meals and collecting payments.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Cooked batches of food according to standard recipes.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained fast speed of service, especially during rush times.
03/2013 to 09/2014 Bicycle Messenger Jimmy Johns Gourmet Subs | City, STATE,
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Accurately recorded delivery, payment and route information using handheld devices.
  • Fostered positive working relationships with regular customers.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Education
Expected in Associate of Arts | Music Pima Community College, Tucson, AZ GPA:
  • Continuing education in music theory and concert band or orchestra.
Expected in 08/2010 High School Diploma | Tucson High Magnet School, Tucson AZ, GPA:

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Resume Overview

School Attended

  • Pima Community College
  • Tucson High Magnet School

Job Titles Held:

  • Sales Representative
  • Crew Member
  • Bicycle Messenger

Degrees

  • Associate of Arts
  • High School Diploma

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