Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Effective at building and maintaining loyal customer base to maintain consistent revenue streams. Proficient in [Type] CRM software use and lead optimization. Offering exceptional communication and organizational skills combined with industrious, personable and entrepreneurial nature.

Performance-driven [Industry] professional with stellar record of accomplishment in connecting with [Type] customers and driving remarkable [Product or Service] sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Skills

Fast typer

Education and Training
Haliwa Saponi Tribal School Hollister , NC Expected in 06/2015 High School Diploma : - GPA :
Experience
Liberty Mutual - Sales Representative
Medford, OR, 08/2018 - Current
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
  • Helped improve and drive business success by delivering sales, credit, warranty and other key metrics.
  • Planned and followed through with inventory management for each store.
  • Built positive and productive customer connections to drive consistent sales.
  • Built client base and promoted products to new and existing clients.
  • Drove annuity sales to over $[Number] by initiating effective sales techniques.
  • Generated average of $[Number] in sales while securing [Number]% goal attainment performance ratio.
  • Monitored customer order process and addressed customer issues.
  • Managed order process for new and existing customers.
  • Maintained database of customer and sales information using [Software].
Total Wine - Customer Service Cashier
Glendale, AZ, 04/2015 - 12/2016
  • Operated cash register by swiping barcode items across electronic scanner to record price and collect payment.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Greeted customers and responded to informational requests.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Resolved issues with cash registers, card scanners and printers.
Total Wine - Customer Service Cashier
Henderson, NV, 03/2014 - 03/2015
  • Operated cash register by swiping barcode items across electronic scanner to record price and collect payment.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Greeted customers and responded to informational requests.
  • Counted product stock to maintain inventory records.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Filled beverages and delivered food to customers by [Action].
  • Processed customer payments quickly and returned exact change and receipts.

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resume Strength

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Resume Overview

School Attended

  • Haliwa Saponi Tribal School

Job Titles Held:

  • Sales Representative
  • Customer Service Cashier
  • Customer Service Cashier

Degrees

  • High School Diploma

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