Customer-oriented, strategic-thinking sales professional with over 6 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Skills
Client acquisition strategies
Marketing familiarity
Inside and outside sales
Territory sales
Relationship selling
Product and service knowledge
Sales closing
Product management and pricing
Sales development
Education and Training
South East High SchoolOklahoma City, OKExpected in 05/2014 ā āHigh School Diploma: - GPA:
Oklahoma City Community CollegeOklahoma City, OKExpected in ā ā: - GPA:
Metro Technology Centers - SpringlakeOklahoma City, OKExpected in 05/2014 ā āAutomotive:Automotive Mechanics - GPA:
Experience
Liberty Mutual - Sales Representative Midland, MI, 04/2019 - Current
Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
Monitored customer order process and addressed customer issues.
Answered customers' questions and addressed problems and complaints in person and via phone.
Maintained productive relationships with existing customers through exceptional follow-up after sales.
Expanded new business, implementing effective networking strategies.
Cold called business leaders to initiate inclusion in sales strategies.
Grew customer base by acquiring new customers and identifying needs to deliver relevant products.
Established appointments with potential customers to showcase products and services.
Generated incremental revenue to customers by upselling additional products and services.
Built trust and rapport with prospective patients to understand treatment needs and determine appropriate level of care.
Liberty Mutual - Sales Representative Mineola, NY, 12/2014 - 04/2019
Introduced customers to new offerings and updated accounts.
Improved profitability and pipeline with multiple marketing channels and sales strategies.
Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
Prepared and processed contracts and order forms for new and existing customers.
Strengthened branding initiatives by coordinating annual events to maximize outreach.
Developed solutions to meet market gaps and drive company sales.
Cross-sold additional products and services to purchasing customers.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Implemented consultative sales techniques to generate revenues and exceed sales targets.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
Executed updated marketing plans to increase branding exposure, customer traffic and sales.
Built positive and productive customer connections to drive consistent sales.
Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Followed up after sales to assess satisfaction and identify ongoing requirements.
Treasure Island Casino - Wait Staff Member Welch, MN, 01/2012 - 12/2014
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Partnered with team members to efficiently serve food and beverages.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Processed customers' payments and provided receipts.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Greeted newly seated guests quickly and efficiently.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
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