Attentive individual offering over 7 years working as Sales Representative for technology-based retail company. Focused and enthusiastic. Offers highly effective client rapport, marketing strategies and business-to-consumer sales expertise.
Skills
Relationship selling
Sales closing
Territory sales
Product and service knowledge
Account management
Customer needs assessment
Territory growth
Product merchandising and distribution
Sales development
Inside and outside sales
Employee development
Cutting safety
Temperature checks
Supply ordering
Meat cutting
People skills
Product packaging
Friendly, positive attitude
Organization
Experience
06/2013 to 09/2020
Sales RepresentativeAmerican Family Insurance – Waukesha, WI,
Monitored customer order process and addressed customer issues.
Improved overall customer purchasing experiences to promote steady revenue.
Created sales and revenue-generating opportunities in new markets to improve bottom line.
Leveraged trends in customer marketplaces to shape value-added solutions and approaches.
Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
Created and implemented store displays, promoting sales and growth.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Maximized efficiency and time management by effectively planning and organizing client routes within territory.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Worked in large format, small format
06/1998 to 04/2013
Meat Department ManagerTown And Country Markets – Mill Creek, WA,
Determined complete order accuracy by examining merchandise to verify price and quantity.
Used empathy and persuasive negotiation skills to deliver positive customer experience.
Packed display case with meat and poultry products, checking price tags for accuracy.
Performed waste minimization, saleable yield and predictive costing methods for meat department.
Advised customers on alternative cuts, cooking methods, storage requirements and nutritional aspects of meat.
Determined effective department schedules and delegated work to employees based upon strength and experience.
Priced items correctly and created all related signs and tags to notify customers of sales and special promotions.
Coached team members on equipment safety, food handling and merchandising techniques.
Implemented health and food safety protocols for sales and production environments.
Delivered quality meat and poultry products to meet specifications of customers, resulting in consistent sales.
Established loyalty, executing flawless customer engagement to drive client retention.
Modeled primary and secondary meat cutting skills with steak and boning knives to mentor meat counter associates.
Filled daily specialized requests and completed wholesale orders.
Kept detailed records of meat cuts to ensure accurate inventories.
Trained new employees on cleanliness, client interactions and various types of meat cuts.
Educated customers on meat choices and preparation methods to increase sales.
Properly stored meat to decrease waste and increase product freshness span.
Cut, wrapped, weighed and labeled orders for customers.
Answered customer questions about specific products and cut meats to specifications.
03/1986 to 03/1998
Meat Department ManagerTown And Country Markets – Shoreline, WA,
Completed regular inventory cycle counts and updated records.
Used materials handling equipment such as pallet jacks to move large groups of raw meat and finished products.
Cut, wrapped, weighed and labeled orders for customers.
Packed display case with meat and poultry products, checking price tags for accuracy.
Determined complete order accuracy by examining merchandise to verify price and quantity.
Coached team members on equipment safety, food handling and merchandising techniques.
Priced items correctly and created all related signs and tags to notify customers of sales and special promotions.
Determined effective department schedules and delegated work to employees based upon strength and experience.
Modeled primary and secondary meat cutting skills with steak and boning knives to mentor meat counter associates.
Kept detailed records of meat cuts to ensure accurate inventories.
Filled daily specialized requests and completed wholesale orders.
Trained new employees on cleanliness, client interactions and various types of meat cuts.
Educated customers on meat choices and preparation methods to increase sales.
Answered customer questions about specific products and cut meats to specifications.
Education and Training
Expected in 05/1990
High School Diploma: SOUTHLAND ACADEMY - Americus, GA, GPA:
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