LiveCareer-Resume

sales representative resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Focused on being productive and safety-minded at all times. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Excellent interpersonal/communication skills; Dependable;
  • Flexible;
  • Able to quickly grasp new concepts;
  • Team player and collaborator;
  • Knowledgeable using different office software/programs such as Excel, PowerPoint and Word.
  • Problem-Solving
  • Multitasking and Prioritization
  • Attention to Detail
  • Results driven
Experience
05/2015 to Current
Sales Representative Youngs Market Co San Diego, CA,
  • Responsibilities: represent company and promote sales of automotive performance equipment to potential customers; selling aftermarket coilovers, air suspension, BBK (big brake kit) and lowering springs.
  • Place orders and answer customer questions in-person, through email and over phone to maximize customer service.
  • Monitors customer order process and addresses customer issues.
  • Follows-up with clients after installations to assess quality service and customer satisfaction.
05/2022 to 01/2023
Customer Service Specialist Adapthealth Garden Grove, CA,
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Audited customer account information to identify issues and develop solutions.
  • Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
  • Conducted research and reviewed findings to solve customer issues.
02/2019 to 07/2019
Automotive Technician Penske Motorgroup El Monte, CA,
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Monitored shop equipment to maintain safe working condition.
  • Maintained certifications and completed training on systems and components.
  • Kept detailed records of repairs, labor involved and parts used.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Conducted routine servicing on fuel, electrical and cooling systems.
  • Cooperated with other technicians from different disciplines to achieve optimal integration.
  • Filed records with state as part of performing vehicle safety inspections.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Inventoried stock, placed orders and verified receipt to keep supplies ready.
  • Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
  • Searched within service and maintenance manuals to perform repairs and diagnosis.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
08/2014 to 07/2015
Sales Support Associate Advisor Group La Vista, NE,
  • Greeted customers to determine wants or needs.
  • Assisted company in driving sales across all line of business.
  • Worked closely with management to help increase sales in a fast paced environment.
  • Actively engaged customers on the sales floor and register while providing outstanding customer service.
  • Maintained inventory accountability and neat appearance of retail store.
  • Assisted commercial accounts in locating needed parts and acted as front line resource person in order to build successful relationships with all potential commercial customers.
  • Ensured all telephone calls and in-person inquiries were answered promptly and accurately.
  • Using company vehicle, efficiently delivered auto parts/supplies to assigned accounts within surrounding areas with zero incidents/citations.
  • Ensured delivery vehicles operated under safe conditions in compliance with established procedures and state regulations.
  • Processed customer orders, exchanges and returns while always keeping customers informed.
  • Answered high volume of calls in fast-paced environment to while always offering above-and-beyond support for sales representatives' diverse needs.
  • Kept store organized by returning merchandise to proper area.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to help promote items as well as performed housekeeping duties to keep sales areas well stocked, organized and current.
  • Placed special orders or called other stores to find desired items.
  • Recommended, selected and located merchandise based on customer desires/needs.
Education and Training
Expected in 06/2014 to to
HS Diploma :
Reid Ross Classical High School - Fayetteville NC,
GPA:

Completed all required instruction for H.S. graduation one semester early (12/2013).

Earned the North Carolina Career Readiness Certification.

Member of English Honors' Program.

Completed the following:

Agri-Science Applications Program, Horticulture I, Horticulture II-Landscaping, Marketing, Multi Media and Webpage Design.

Community Service:

Performed Community Service at the following locations while in H.S.: Fascinate U Children's Museum and Morganton Road Elem School.

Frequent participant during H.S. sponsored blood drives for Cape Fear Valley Blood Donor Center.

Expected in to to
: Assoc in Applied Science: Automotive Systems Tech
Fayetteville Technical Community College - Fayetteville NC,
GPA:

Also completed courses in the Computer Information Technology Program.

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Resume Overview

School Attended

  • Reid Ross Classical High School
  • Fayetteville Technical Community College

Job Titles Held:

  • Sales Representative
  • Customer Service Specialist
  • Automotive Technician
  • Sales Support Associate

Degrees

  • HS Diploma
  • Some College (No Degree)

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