Dedicated Quality Assurance and Control Associate and Sales Service Account Manager with more than 22 years of experience in fast-paced environment. Top producing track record, achieving award winning results in the service industry. Strong focus in customer retention and satisfaction. Exceptional time management and organizational skills. Thrive in team and multitasking environments. Consistently exceeds goals and company expectations. Built and maintained a strong platform of personal professional contacts in the healthcare, uniform, and automotive industries.
Sales of Research packages ranging up to $10,000 Utilizing Pipedrive, CRM, and through customer service calls, lead capturing, and contacting prior interested leads. Consistently increasing my total sales revenues year over year, bringing in over $220,000 in revenue in 9 months for 2017, $333,000 revenue in 2018, $450,000 in 2019, and $695,000 in 2020.
Audit all company files to ensure legal requirements are being maintained. Record preservation. Research and maintain social, email, and print media outlets to further company image, and reach potential clients. Distribute marketing materials. Field visits to potential partners to mutually grow business.
Working toward degree in Associate of Science, Social and Behavioral Studies. Attending Palomar College Summer when time permits to finish.
Served two years mission in Mexico for church. Active in my church which actively participates in many community service programs.
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