sales receptionist resume example with 1+ years of experience
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Energetic customer service representative bringing 3 years of experience in big truck springs and [trans retail product sales. Maintain currency on markets and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases. Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support. Well-qualified service representative proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Experienced Retail Sales Associate with 3 years of customer service working in dynamic, fast-paced environments. Excellent interpersonal skills and outgoing personality. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction.
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- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Completed inventory counts and ordered merchandise.
- Learned [Job title] and [Job title] positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record all transactions accurately and efficiently.
- Quickly and accurately counted drawers at start and end of each shift.
- Lifted up to [Number] pounds at once and used forklift to move heavier loads.
- Conducted inventory counts by adding each item in stock and documenting in [System].
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Responded to customer requests for products, services and company information.
- Recommended [Product or Service] to customers, thoroughly explaining details.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Resolved customer complaints and addressed emergency requests and needs.
- Described and explained details about [Product or Service] options to inform customers and guide purchasing decisions.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
- Detailed payment options and transferred customers to billing department for payment or further questions regarding bill.
Leilehua High School - Wahiawa, HI,
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Resume Overview
School Attended
- Leilehua High School
Job Titles Held:
- Cashier Assistant Manager
- cashier
- Sales Receptionist
Degrees
- High School Diploma
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