LiveCareer-Resume

sales professional resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Customer-focused Sales Professional with 25 years of expertise generating maximum sales by consistently meeting customers' needs. Successfully identifies customer preferences by fielding questions and engaging in information-gathering conversations. Hard worker always willing to perform extensive research and legwork to meet customer requests.

Skills
  • Sales and marketing strategies
  • Client presentations
  • Business development
  • Lead generation
  • Post-sales support
  • B2B and B2C sales
  • Product and service knowledge
  • Inside and outside sales
  • Sales closing
  • Hunter/farmer sales strategies
  • Customer retention abilities
  • Customer needs assessment
  • Sales development
  • Negotiations
  • Account management
Experience
Sales Professional, 01/2020 to 04/2021
Cbm SystemsWilsonville, OR,
  • Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
  • Oversaw customer test drives and demonstrated standard and optional features.
  • Met incoming customers at door to guide through showroom and sales lot.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Accomplished $200000 per year in gross sales of new and used vehicles.
  • Provided information about sales processes, warranty requirements and service standards.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Gave detailed information regarding operation of standard and optional vehicle features.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
  • Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
  • Checked purchased vehicles at delivery for damage and final preparations.
  • Filled out paperwork to register vehicles and complete sales.
Sales Associate, 11/2018 to 01/2020
Travelzoo Inc.Los Angeles, CA,
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Assisted customers by finding needed vehicles items and checking inventory for items at other locations.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Helped average of 6 customers per day by responding to inquiries and locating products.
Sales Associate, 04/2013 to 07/2018
Travelzoo Inc.Miami, FL,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Helped average of 6 to 10 customers per day by responding to inquiries and locating products.
  • Helped average of 15 customers per day by responding to inquiries and locating products.
  • Offered product and service consultations and employed upselling techniques.
  • Negotiated and closed deals with minimal oversight.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Listened to customer needs to identify and recommend optimal Vehicle selections.
Sales Associate, 06/2005 to 01/2013
Travelzoo Inc.New York, NY,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Assisted customers by finding needed vehicles and checking inventory for items at other locations.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Helped average of 6 to 10 customers per day by responding to inquiries and locating products.
  • Offered product and service consultations and employed upselling techniques.
  • Negotiated and closed deals with minimal oversight.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Executed 250 outbound calls each week to existing customers, resulting in increase in sales.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Education and Training
Associate of Arts: Sales And Marketing Education, Expected in 05/2008 to Toyota University - Florida,
GPA:

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Resume Overview

School Attended

  • Toyota University

Job Titles Held:

  • Sales Professional
  • Sales Associate
  • Sales Associate
  • Sales Associate

Degrees

  • Associate of Arts

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