LiveCareer-Resume

sales professional resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Experienced professional with over 7 years in for profit, non-profit and educational sectors. Skilled communicator adept at collaborating effectively with cross-functioning teams. Proven ability to leverage data to meet objectives and manage multiple projects with stringent deadlines. Bilingual, enthusiastic, creative and adaptable to institutional needs. Motivated to work in an environment with continuous professional learning.

Skills
  • Interpersonal leadership and bilingual
  • Strong communication and marketing strategies
  • Consultative sales, sales operations
  • Client Resource Management (CRM)
  • Customer service and event logistics
  • Project management, data input and analysis
  • Strategic analysis, research and planning
  • Continuous improvement strategies
Work History
Sales Professional, 08/2021 - Current
Tech Air Erie, PA, Arlington, TX
  • Develop and deliver consultative sales presentations in two languages to promote and convey benefits of products
  • Demonstrate culture of ethical conduct, safety and compliance while in store and during trainings and support team with sales operations and reporting
  • Deliver consistent results and utilize expertise to proactively build and grow relationships with service-based sales abilities and provide excellent customer service
  • Apply prospecting expertise to generate and pursue leads, setting up appointments, creating effective communication messages, input data within set timelines to create and maintain relationships
  • Perform ongoing analysis to identify gaps from customer insights in CRM and Microsoft Dynamics 365 platforms and document customer interaction
  • Engage in monthly and quarterly team learning, strategy and campaign implementation and apply critical thinking to complex problems to enhance understanding of industry, market and company trends
  • Determine problem areas and resolve issues related to optimizing revenue and business objective
Team Lead, 07/2020 - 08/2021
Danaher Mayfield Heights, OH, Fort Worth, TX
  • Supported management in store leadership and supervision of business operations including reports for cross-sell lead generation while collaborative on best practices, revenue ideas, opportunities and new markets
  • Trained and mentored new team members by engaging with innovative product knowledge, communicated CRM training and instructional materials of products, advised on self-reflection, relayed information on business code of ethics, security of data, reports and access
  • Applied store leadership feedback, reviewed performance metrics and reported development areas of team members and work processes
  • Participated in monthly national sales and marketing team meetings on campaign implementation, updated on marketing and campaign best practices to drive business success using company sales metrics
  • Leveraged data, industry trends and competitive analysis to expand customer base using Tempur-Pedic sales process, utilize CRM and other technologies to track sales and customer information
  • Fostered relationships and capable of communicating with diverse range of individuals influencing loyalty and expanded customer base
Community School Coordinator, 08/2017 - 07/2020
Journey House City, STATE, Milwaukee, WI
  • Coordinated and managed community partnerships metrics and resources in accordance with Community School Action Plan including coordination and facilitation of standing meetings using data, analytics and technologies to drive decisions among partners and school staff to ensure effective integration
  • Developed detailed team communication in two languages such as scheduling meetings, creating agendas, prepared weekly and monthly activity reports communicating status updates on multiple projects and initiatives to school and community partners locally and nationally
  • Monitored, improved and created online sources for stakeholders in two languages (e.g. web content, newsletters, intranet, brochure, CRM-Microsoft Dynamics and meeting structures for partner school) while also proofread marketing materials to check for spelling and grammar errors
  • Advised and coordinated relationship building programs for 100 plus school staff under direction of senior staff to enhance peer collaboration and support for students
  • Utilized consultative approach to understand partner needs and raised project and initiative awareness through consistent marketing efforts, served as representative to school community, public, government officials and other external sources
  • Partnered with Community School Leadership Team, cross-functional teams and developed strategic plans using data-driven strategies that align with Community School Action Plan
  • Resolved technical problems, improve operations and exemplify exceptional customer support
Americorps Member and Civic Engagement Project Leader, 06/2015 - 06/2017
City Year Milwaukee City, STATE, Milwaukee, WI
  • Collaborated with potential supporters and stakeholders to advance City Year Milwaukee and supervised research findings to potential donors for major events of over 500 people while navigating logistics for marketing and proposal strategy meetings
  • Oversaw multiple projects with stringent deadlines, communicated status of projects, examined risks and coordinated contingency plans for 11 partner school sites of varying complexities and technical support
  • Led service teams through event planning and supervision of Wisconsin's largest community engagement events resulting in over 500 attendees and new partnerships with non-profit, for-profit entities locally and nationally, receiving excellent ratings from new and current partnerships
  • Evaluated success of 500 plus attendees at events and training programs for 100 participants using data analysis to identify opportunities and continuous improvement to senior staff
  • Contributed to team results by working closely with cross functional teams to develop and maintain content for marketing and promotional materials, created effective data-driven communication plans focused on supporting school and community events to boost participation at events
  • Coordinated and planned sessions, instructed, assisted and served as tutor-mentor for 20 plus students around attendance, behavior, literacy, and math
  • Conflict resolution liaison focused on behavior by way of active listening, collecting information on areas of conflict, and developing plan to address conflict of students, school staff and colleagues within school setting
  • Negotiated mutually beneficial agreements between parties on identified areas of conflict, prioritizing areas of conflict and follow through of plan with students and school staff to find common ground
Certifications
  • Community Building Institute/Community Building – Milwaukee
,
Education
MBA: , Expected in 2023
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Western Governors University - Salt Lake City, UT
GPA:
Status -
Bachelor of Arts: Corporate Communication, Spanish Literature, and Culture, Expected in 2015
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Marquette University - Milwaukee, WI
GPA:
Status -

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Resume Overview

School Attended

  • Western Governors University
  • Marquette University

Job Titles Held:

  • Sales Professional
  • Team Lead
  • Community School Coordinator
  • Americorps Member and Civic Engagement Project Leader

Degrees

  • MBA
  • Bachelor of Arts

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