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SALES MERCHANDISER Resume Example

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SALES MERCHANDISER
Professional Summary

Dental Receptionist/Coordinator

Worked in a dental office for 8 years as a dental receptionist, insurance biller, treatment coordinator and Ortho Assistant. This was years ago but my passion is still teeth and would like a opportunity to work in your office.

Able to get work done before deadline, extremely organized, very punctual Coordinated Dental Receptionist with sound knowledge of all dental and medical terminology. Organized and tidy with an excellent multitasking capability.

Cheerful Dental Receptionist committed to ensuring each patient feels welcomed and comfortable upon walking through the door. Gifted at keeping patient files organized and updated.

Detail-oriented with extensive experience in coordinating, planning and managing corporate events, travel and venue accommodations. Proven track record of taking initiative, improving processes and adhering to procedures.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Skills
  • PC products knowledge
  • Inventorying products
  • Training and mentoring
  • Scheduling
  • Recordkeeping
  • Planning and coordination
  • Schedule and calendar management
  • Credit card processing
  • Complaint resolution
  • Stocking and replenishing
  • Multi-line phone talent
  • Administrative support
  • Quick learner, Good listening skills
  • Understanding of confidentiality laws
  • Dental staff support
  • Professional phone etiquette
  • Excellent multitasking capability
  • Customer and client relations
  • Office administration
  • Travel planning
  • Mail handling
  • Accounts payable and receivable
  • Sorting and labeling
  • Documentation and reporting
Work History
Premium Retail ServicesSALES MERCHANDISER//Chesterfield, MO//December 2011 to Current
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
  • Inspected floor displays, noted missing items and immediately replenished merchandise
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products
  • Performed regular segment cycle counts and inventory audits to maintain accurate records at 100% to prevent out of stocks
  • Stocked merchandise each week, clearly labeling items
  • Removed all debris and packaging from boxes and separated for recycling or disposal
  • Kept all aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
  • Adhered to all safety processes and procedures when stocking store to avoid falls and other injuries
  • Blocked and faced products on displays and shelves in accordance with company policy
Social SamplingSampling Products//Stanton, CA//October 2018 to Current
  • Setup and take down displays, positive attitude, great customer service, talk with customers about product, use of materials for each project
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Monitored social media and online sources for industry trends
  • Complete between 8 and 15 calls per month
  • In store sampling allows for 75% more sales of product
  • Streamlined operations and prioritized tasks, increase revenue by 25%
Advantage Sales And Marketing LLCSales Merchandising Manager//Irvine, CA//August 1999 to July 2019
  • Able to multi-task, great listener
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
  • Scanned documents and saved in database to keep records of essential organizational information
  • Organized, sorted and checked input data against original documents
  • Corrected any data entry error to prevent later issues such as duplication or data degradation
  • Scanned files, eliminating outdated records
  • Verified accuracy and validity of data entered in databases
  • Worked with supervisor to resolve problems, improve operations and provide exceptional customer service
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Suggested new procedure to persuade cancelling customers to stay with company, resulting in 25% decrease in cancellations
  • Described multiple products to customers, thoroughly explaining details and care of merchandise
  • Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Answered customer telephone calls promptly and in appropriate manner
  • Educated customers on promotions to enhance sales
Education
High School GraduateUpland Adult School//Upland, CA//2000
Certifications
  • CPR
  • Heart Saver/AED Certification
  • First Aid Certification
Volunteer

VOLUNTEER – HOPE Animal Assisted Crisis Response – 10-2017 to Present

Comforting all 1st Responders (Fire, Police, Cal Fire, Emergence Operation Center, CERT,)

Comforting individuals at crisis from Fire, Mudslides, Earthquakes, Memorials etc..

INLAND EMPIRE THERAPY DOGS, INC. – 05-01-17 to Present

Founding member

Board member

Director of Inland Empire Therapy Dogs, Inc.

Treasurer for over 2 years

AKC CGC and Bright & Beautiful Evaluator

Dog Trainer class of up to 35 dog/handlers at any given time

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Resume Overview

Companies Worked For:

  • Premium Retail Services
  • Social Sampling
  • Advantage Sales And Marketing LLC

School Attended

  • Upland Adult School

Job Titles Held:

  • SALES MERCHANDISER
  • Sampling Products
  • Sales Merchandising Manager

Degrees

  • High School Graduate

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