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sales merchandiser resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Reliable offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.

Skills
  • Stocking and Replenishing
  • Product and Service Sales
  • Team Leadership
  • Opening and Closing Procedures
  • Accurate Money Handling
  • Store Merchandising
  • Time Management Strength
  • Worksite coordination
  • Health and Safety Standards
  • Customer Complaint Resolution
  • Organized multi-tasker
  • Late-night shift availability
  • Point of Sale (POS) system operation
Education
James I. O'Neill High School Highland Falls, NY, Expected in 06/2011 Regents Diploma : - GPA :
Work History
Goodwill Of North Georgia - Sales Merchandiser
Lilburn, GA, 05/2016 - 10/2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Responded to customer requests for products, services and company information.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Trained and mentored new sales representatives.
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Ufc Gym - General Manager
Allen, TX, 03/2015 - 05/2016
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Created appealing food arrangements for party trays and specialized orders.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Learned other teammates' work tasks to train as backup.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Aramark Corp. - Waitress
Norman, OK, 10/2012 - 03/2015
  • Multi-tasked as a waitress, hostess, and busser in a high volume, face-paced restaurant.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
Prime Inc. - Cashier
Springfield, MO, 06/2009 - 10/2012
  • Worked in an office setting completing paper work, filing, and making photo copies.
  • Dealt with different forms of payment, revenue, and answering phones.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Answered general questions about parking fees, facilities and directions.
  • Collected parking fees from customers based on charges for amount of time parked or standard lot fee.
  • Handled cash, made accurate change and maintained balanced cash drawer.

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Resume Overview

School Attended

  • James I. O'Neill High School

Job Titles Held:

  • Sales Merchandiser
  • General Manager
  • Waitress
  • Cashier

Degrees

  • Regents Diploma

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