Although out of the secular workforce for a time, I have refined many skills as a full-time mother and homemaker such as: multi-tasking, communication, teaching and the ability to stay calm under pressure. I have always been good with numbers and am proficient at cash handling. I use computers regularly and have some knowledge of Microsoft Word, Excel and PowerPoint, as well as familiarity with Zoom and typing.
Skills
Customer Service
Verbal and Written Communication
Basic Math Functions
Monetary Transactions
Sweeping and Mopping
Inventory Stocking
Display Model Assembly
Organizing and Categorizing
Work History
09/2022 to Current
BaristaMichael Foods Inc – , , Huntersville, NC
Pleasantly interact with customers during hectic periods to promote fun, positive environment.
Create wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Clean counters, machines, utensils and seating areas daily.
Control line and crowd with quick, efficient service.
Maintain and operate espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Maintain regular and consistent attendance and punctuality.
Memorize recipes for specialty coffee beverages and seasonal offerings.
Elevate customer loyalty by using strong communication abilities to resolve customer problems.
Promote positive work environment through attitude, good communication and work ethic.
Answer and direct phone calls, including taking phone orders and resolving complaints.
11/2002 to 06/2003
Sales MerchandiserOmni Hotels – , , Phoenix, AZ
Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
Planned and coordinated product availability for advertising and promotion purposes.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Updated pricing and signage to complete product displays and educate customers.
Verified products appeared at correct locations in proper quantities.
Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
04/2001 to 10/2002
Sales Associate/BookkeeperBenchmark Hospitality – , , Tucson, AZ
Organized displays and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome customers.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Maintained customer satisfaction with quick and professional handling of product returns.
Processed product returns and assisted customers with other selections.
Trained and developed new hires in company processes, product knowledge, and customer service.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked identification for proof-of-age for alcohol and tobacco sales.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
06/2000 to 02/2001
Restaurant HostessMarie Callendars Restaurant And Bakery – , , Tucson, AZ
Answered customer questions about hours, seating and menu information.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Collected information from arriving customers to seat groups or place them on waitlist.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Conducted dining room and server checks to assess readiness for expected customer loads.
Supervised server balance and monitored table turnover to accurately seat customers.
05/1999 to 06/2000
Restaurant Hostess/CashierCompany Name – , , Tucson, AZ
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Restocked and organized pies in front display cases.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Answered customer questions about hours, seating and menu information.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Took reservations by phone, answered customer questions and informed of accurate wait times.
Collected information from arriving customers to seat groups or place them on waitlist.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
Expected in 05/2000 to to
High School Diploma: Palo Verde High Magnet School - Tucson, AZ GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.