Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility. Persuasive sales professional offering extensive hands-on experience prospecting for new clients in new markets.
Experienced Sales & Marketing for Subacute Rehab, Independent Living, Assisted Living facilities, Home Health and Hospice.
Territory sales management
Enthusiastic yet professional demeanor
Sales and contact reports
Detail-oriented data analysis
Customer Service /Satisfaction
Development of community awareness
Presentations & Inservices
Multi Task Management
Facility Tours and bedside sales
Customer needs Assessment
Sales & Marketing /Hospital Liaison, 07/2007 to Current HCR-ManorCare – Marietta Business Development in my territory to area hospitals, physicians, Assisted and Independent Living facilities, Home Healthcare and other healthcare companies.Develop and implement Marketing plans and analysis of the market to increase referrals and market share.Vertical Integration, meetings with hospital Executives and Management to create Partnerships within my area hospitals.Clinical Liaison, Assess patients and bedside sales for a smooth transition to Manorcare.Give Presentations, CE Programs and Inservices to physicians, Case Managers and other medical groups.Prepare daily, monthly, quarterly reports. Create, maintain and enter information into database.
Account Executive /Clinical Liaison, 06/2006 to 06/2007 TLC Staff Builders – Roswell, Ga. Sales & Marketing to Area Hospitals, physicians, Assisted Living Facilities and Skilled Nursing & Rehab Facilities.Develop new business, maintain current business to increase referral base.Assess Patients for Home Healthcare.Give Presentations, Inservices to Physicians, Hospital staff and other Healthcare facilities.Prepare all reports and attend weekly meetings.
Sales & Marketing / Clinical Liaison, 01/2005 to 06/2006 Beverly Enterprises, Inc. / Golden Living – Atlanta, Ga Sales & Marketing to Area hospitals, Physicians, Case Managers, Patients / Families, Hospital Executives / Management.Assess patients for Golden Living facilities core services, Subacute care, LTC, Assisted living facilities, Home Healthcare and Hospice.Increase referral base and Market Share for 12 facilities.Give Presentations, Inservices to Hospital staff, Physicians.Prepare weekly, monthly sales reports.React to the importance of customer satisfaction
Director of Marketing / Clinical Liaison, 02/2002 to 01/2005 NurseCare of Buckhead – Atlanta, Ga Sales & Marketing to Physicians, Hospitals, Case Management, Hospital Executives to obtain new accounts and service existing accounts.Develop and implement new services and products that increased revenue by 30%.Procurement and installation of Managed Care contracts.Assess patients for placement of Short Term Care, Long Term Care and Hospice.Give Presentations and Inservices for hospital staff.Monthly report to the Board of Directors.
Manager / Sales & Marketing, 02/1999 to 02/2002 SunCare HomeCare & DME – Atlanta, Ga. Opened a new DME company for Sun Health Group. This was a new start up company in Atlanta. Ran operations, hired /trained staff, Financials / billing and compliance with state regulations. Direct Sales & Marketing to physicians, Hospital staff and other healthcare facilities. Assess patients for their medical equipment needs.Give Presentations and Inservices.Develop marketing plan and strategies, increase new business and meet company goals.
District Sales Manager, 07/1997 to 02/1999 Beverly Enterprises, Inc. – Atlanta Sales & Marketing for 12 Beverly Facilities, Subacute Rehab, Assisted Living facilities, HomeCare and Hospice. Engaged in all aspects of business development. Assess patients in hospitals when required.Direct marketing to physicians, hospital staff and other healthcare facilities to obtain new account and maintain existing accounts. Work closely with all Beverly facilities to increase their referrals and meet projected census.Obtain patient insurance authorizations for admissions to facilities.Give Presentations and Inservices to hospital staff.Prepare weekly, monthly reports.
Associate of Arts: Business /Marketing, 1984 Macomb College - Mt. Clemens, MI.
Bachelor of Science: Registered Respiratory Therapy, 1988 Flagler College - St. Augustine, FL
Certification: EXCELL Training, 1998 Beverly Enterprises, Inc - Atlanta
Certification: IMPACT Training, 2008 and 2015 HCR-ManorCare - Atlanta, Ga