Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Enthusiastic Marketing Associate offering 4-5 years of experience in driving key marketing relationships, creating successful campaigns and interacting with various inter-company departments. A hard worker willing to go the extra mile to complete any task.

  • Adobe Creative Suite
  • Data analysis
  • Database management
  • Financial reports
  • Marketing plans
  • Digital graphics
  • Project management abilities
  • Microsoft Office expertise
  • Planning and coordination
  • Process improvement
Sales & Marketing Associate, 03/2018 - 01/2020
Alcatraz Cruises Ann Arbor, MI,
  • Created and executed successful email marketing campaigns, increasing engagement by 15%.
  • Developed marketing strategy to improve brand engagement, resulting in increased social media presence.
  • Devised data collection and customer satisfaction processes and procedures, including surveys, polls and questionnaires.
  • Coordinated logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Served as point of contact for data acquisition and research.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Guest Experience Associate, 11/2018 - 03/2019
Oklahoma City Thunder Oklahoma City, OK, India
  • Programmed and operated Digital Guides [hand-held digital tour guide devices].
  • Assisted the team supervisors in scheduling and filling position coverage.
  • Resolved technical errors in relation to the digital guides.
  • Rectified volatile situations quickly through active listening and effective communication.
  • Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
  • Improved operations and customer satisfaction by working with team members to find creative and workable solutions.
  • Provided excellent service and attention to customers when faced with queries.
  • Flawlessly operated guest experience exhibits and helped manage and streamline large crowds.
Executive Assistant to the Chief Executive Officer, 03/2014 - 02/2015
Unicef Los Angeles, CA,
  • Assigned daily tasks and duties to the sales staff and kept a check on their progress and completeness.
  • Managed CEO's schedule, meetings and travel arrangements.
  • Researched topics of interest and culled gathered information to produce concise reports.
  • Streamlined back office services for clients to promote proper functionality and positive user experience.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Designed and created catalogues for new projects.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Managed sensitive information with discretion while providing administrative support to executive teams.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Collaborated with other administrative team members, human resources and finance department on special projects and events.
  • Restocked office and break room supplies independently to maximize team productivity.
Office Administrator /Social Media Manager, 09/2013 - 02/2014
Swastik Welcare And Entertainment Pvt. Ltd Rajkot City, STATE, India
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Developed and implemented successful customer relations strategies, opening up communication and dramatically increasing satisfaction scores.
  • Offered technical expertise to management and administrative staff to accomplish smooth marketing plan execution.
  • Maintained company accounting records by processing financial documents and invoices, entering accounts payable, accounts receivable, invoices and expense reimbursements.
  • Identified, developed and executed corporate recruiting, candidate scrutiny and on-boarding process.
  • Handled human resources activities like benefits paperwork, employee incident reports, and leaves/holiday schedules to maximize team efficiency.
  • Worked with vendors to obtain quotes, negotiate contracts and handle numerous shipments/orders per week.
  • Developed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
  • Proposed and executed innovative storylines for digital content and developed unique campaigns to promote brand engagement.
  • Managed client accounts, including addressing inquiries and applying feedback to meet customer needs.
Education and Training
MBA: Marketing, Expected in 05/2012
Kadi Sarva Vishwavidhyalaya - Gandhinagar, Gujarat [India],

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Completeness
  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • Kadi Sarva Vishwavidhyalaya

Job Titles Held:

  • Sales & Marketing Associate
  • Guest Experience Associate
  • Executive Assistant to the Chief Executive Officer
  • Office Administrator /Social Media Manager


  • MBA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: