Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Passionate Advertising Sales Executive offering expertise in achieving high sales goals and building long-term relationships. Proficient in quickly recommending options to customers to help make decisions that are satisfactory and effective. Driven and motivated to reach goals with un=tilization of skill set and effective communication. Ready to take next career step with company offering room for advancement.

Motivated and excited to bring talent and learen new innovative techniques, to build expertise in sales, skilled in creating sales presentation, or following set scripts, to guide decision-making and using persuasive techniques to overcome objections. Accomplished in developing effective sales plans to achieve long-term account and business growth, and promote customer satisfaction, and retention, Charming personality, with a genuine character. Honest, integrity with skills to multitask.

Advertising, and Sales Representative with over 15 years' experience in selling customized solutions and advertising, equipment, and business solution packages to customers across range of industries. Talented in creating robust sales pipelines while inspiring individuals towards sales targets. Proven leader accomplished in developing customer-centric sales teams.bringing 15 -year background in a wide range of multi level sales and customer service, looking forward to adding to my skills and utilizing the oners already harnessed to add to both companies and my success.


Problem-solving ability to use positive language,Patience, Attentiveness, Ability to communicate clearly,Time management skills,Ability to read customers Conflict Resolution Training,Leadership,Persuasion skills,Ability to work under pressure Tenacity, Closing ability, Willingness to learn, empathy, Creative Problem Solving:,
Meticulous, Ability to overcome obstacles,Ability to exercise care and restraint, Listening, Building Effective Relationships, Customer Service, Effective Communicating Verbally and Writing, Unflappability Operations oversightBusiness and technical analysis

  • Account development
  • Cold calling
  • Territory expansion
  • Networking skills
  • Able to effectively close sales with integrity.
  • Have validated sales success, preferably in the local market. are able to successfully communicate in a positive and credible manner.
    have previous work experience in the senior housing industry.
    can effectively work independently and within a team environment.
    proficiency in Word, Excel, Outlook, and data entry.
Work History
02/2012 to 12/2019 Sales Manager Advertising Consultant Office Depot | Springfield, IL,
  • Conducted market research to attract clients in new territories.
  • Communicated regularly withterritory, regional and strategic managers for daily support and strategic planning for accounts.
  • Helped customers in determining design and layout of sold and spec ads.
  • Researched and customized service proposals for clients to meet requirements set profitable compensation scale.
  • Generated $150k in residual sales from 2016 to surpass quota by 15%.
  • Developed sales lead to uncovering new business opportunities through prospecting and cold calling.
  • Maintained meticulous client records to promote accurate invoicing and account continuity.
  • Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
  • Led team of 15 while managing 20 accounts.
  • Organized company files and created support system to decrease workload and increase productivity of account managers.
  • Used cold calling to reach out to local business owners needing new advertising products and services.
  • Contacted clients in person and on telephone to obtain feedback about services purchased.
07/2006 to 11/2014 Customer Service Executive, call center R&J Strategic Communications | City, STATE,
  • Demonstrated products and specific features at customer locations and special events.
  • Branded products through effective salesmanship and maintained long-term relationships with clients.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • An identified prospect needs and develops appropriate responses along with information on suitable products and services.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Maximized business potential by providing excellent customer service and ensuring 85% client retention.
  • Worked to develop a network by identifying and pursuing new leads, attending industry events and building rapport with clients.
  • Consulted with cross-functional teams & specialists to establish new business partnerships through exploratory and informative meetings focused on the value and benefits of device solutions.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings 25%.
  • Rewrote and updated scripts and selling procedures to decrease downtime and increase sales by 38%.
  • Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Produced remarkable sales and enhanced numbers by managing a complete lifecycle from networking through ongoing account servicing.
  • Networked at events and by phone to expand business profits and revenues.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Reviewed customer interactions and activity reports to identify and address concerns.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Maintained revenue streams by exhausting every option before offering refunds.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Upsold additional products and services enhancing value of previous customer purchases and driving revenue growth.
01/2000 to 04/2006 Sales Floor Associate Olin Mills | City, STATE,

Researched the latest market trends to provide current knowledge to clients.

  • Finalized project plans and obtained final approval from clients.
  • Created and optimized records management strategies to coordinate and protect information.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Monitored project activities and verified team members adhered to the project's budget and business standards and regulations.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Performed work according to project schedules and established quality standards.
  • Delivered job analysis following principles of instructional design to offer successful mentoring.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Educated customers on promotions to enhance sales.
  • Approached each problem with afresh mind and analytical strategies to quickly resolve concerns.
  • Drove team revenue totals by bringing in over $60,000 in sales.
  • Provided outstanding customer service to 25-100 customers daily, increasing customer service feedback scores 60%.
Expected in 12/2012 Bachelor of Science | Business Administration Sullivan University, Louisville, KY GPA:
  • Minored in Sales & Marketing
  • Dean's List multiple Occasions

Association for Project Management (APM)

Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)

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School Attended

  • Sullivan University

Job Titles Held:

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  • Bachelor of Science

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