Sales Floor Associate Cashier Resume Example

· Completed sales and transactions

· Handle returns.

• Received payments by credit or debit cards, cash and vouchers.

· Maintained a clean department to enhance customer environment.

· Provided assistance to customers to assure customer satisfaction and maintain customer loyalty.

· Merchandized products by designing and maintaining displays to market products to customer and increase sales

· Resolving customer-specific problems is a challenging environment

· Trained new dairy employees how to use equipment and more.

• Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
• Maintained accurate and attractive merchandise displays to maximize purchases.
• Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
• Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
• Increased customer service feedback scores by delivering outstanding service to customers daily.
• Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
• Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
• Built customer loyalty by engaging with and identifying product needs of customers.
• Promoted customer satisfaction by [Action] and [Action].
• Reduced store theft [Number]% by observing customers, identifying security risks and [Action].
• Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
• Engaged positively with each customer, providing professional and polite support for sales and service needs.
• Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
• Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
• Worked with off-site locations to find desired items for customers.
• Drove sales by effectively upselling and cross-selling products to maximize profitability.
• Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales [Number]%.
• Supported managers with organizing store and showcasing new items in eye-catching displays.
• Fostered customer retention by assessing and meeting product needs.
• Increased sales [Number]% through suggestive selling and persuasiveness.
• Offered coupons and special deals to increase quantity of customer spending.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Drove sales by successfully employing strategies such as upselling and cross-selling.
• Help customers load purchased equipment when necessary.
• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
• Assisted customers by checking [Software] system to find merchandise at other locations, arranging for shipments and delivery.
• Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
• Managed cash register operations using POS system, including processing sales and returns.
• Assisted average of [Number] customers per day in finding or selecting items.
• Initiated friendly conversation with each customer to determine level of assistance required.
• Answered questions about current promotions and resolved issues according to store policies.
• Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
• Helped customers by answering questions and locating merchandise.
• Increased store sales [Number]% by cross-selling complementary items.
• Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
• Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
• Processed payments and maintained accurate drawers to meet financial targets.
• Drove substantial sales with more than $[Amount] in weekly revenue through suggestive selling and by promoting add-on purchases.
• Completed all assigned training to stay updated on important policies and procedures.
• Maintained current store, product and promotional knowledge to drive consistent sales.
• Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
• Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
• Followed all company policies, rules and procedures to promote company goals and maintain safety.
• Generated brand awareness and positive product impressions to increase sales.
• Kept tabs on competitors by analyzing successes and failures and evaluating impact on market.
• Adhered to all company initiatives and achieved established goals for each.
• Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
• Assisted in ringing up sales at registers and bagging merchandise.
• Promoted brand through event marketing, demonstrations and sales.
• Engaged shoppers, providing assistance and information on merchandise and product features.