Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Reliable Retail Sales professional offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.
Skills
Accurate Money Handling
Cash Handling
Store Merchandising
Product Knowledge
Product Location
Packaging
Guest Services
Cleaning
Cash Register Operation
Product Sales
Customer Complaint Resolution
Work History
04/2020 to Current
Sales Floor AssociateBest Buy – Allen Park, MI,
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Educated customers on promotions to enhance sales.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Greeted customers, helped locate merchandise and suggested suitable options.
Approached browsing customers to initiate conversations to determine buying preferences.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Displayed merchandise by arranging in appealing and orderly way to boost sales.
Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
08/2019 to 01/2020
WaitressTraditions Spirits – Norman, OK,
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Checked identification to enforce age regulations for alcoholic beverages.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Used cash registers and credit card machines to cash out customers, handling up to $Amount in cash per event.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
05/2019 to 08/2019
Team MemberMars – Henderson, NV,
Kept work areas clean, organized and safe to promote efficiency and team safety.
Worked Number different stations each Timeframe to provide optimal coverage and meet production goals.
Continuously checked Type products for quality assurance according to strict guidelines.
Sought out ways to go above and beyond job requirements.
Safely operated Tool to prepare Type products for inspections and packaging.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Contributed to team success by completing jobs quickly and accurately.
Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging Type products.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
04/2018 to 01/2019
Crew MemberMilio's Sandwiches – Sauk City, WI,
Collaborated with team members to complete efficient work and bring in top hauls.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Maintained high levels of productivity by efficiently cleaning and washing Type equipment.
Education
Expected in 05/2020
Diploma : General Studies Barren County High School - Glasgow, KY GPA:
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