Strategic Customer Service Representative with over 20 years of experience in retail environments. Recognized for ability to communicate with over  customers per shift and providing exceptional customer service. Successful at increasing sales through upselling techniques and implementing additional processes to drive profitability. Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [20+] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
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