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Sales Executive & Operation Manager Resume Example

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SALES EXECUTIVE & OPERATION MANAGER
Professional Summary

Performance-oriented Sales Leader offering exceptional record of achievement over [Number]-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Accomplished Sales Executive with [Number] years of experience in consistently promoting the brand and representing company values in all business interactions. Passionate [Product type] product and industry expert and valuable business consultant with talents in analysis, judgment, knowledge of the consumer and industry dynamics. Strategic with a focus on coordinating with customers, retail partners and distribution partners to accomplish sales goals and promote the brand while maintaining strong professional relationships. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Accomplishments
  • Collaborated with team of 32 in the development of [Project name].
  • Documented and resolved [Issue] which led to [Results].
  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
  • Superior communication skills, multilingual in four languages, strong leadership, time management skills, quick problem-solving skills, ability to multitask, flexibility with schedules and an array of knowledge, adaptable to changes, computer and technology savvy, type 65+ wpm.
  • I am open to criticism and I have a strong desire for expanding my knowledge and applying it to my role within any organization. I believe in in the importance of developing and maintaining relationships because I believe this promotes communication, marketing and ultimatelysuccess.
  • Communication skills
  • Customer satisfaction
  • Fast
  • Leadership
  • Marketing
  • Negotiating
  • Network
  • Personnel
  • Protocols
  • Sales
  • Script
  • Time management
  • Type
  • Business development and planning
  • Public speaking
  • Operations
  • Goals and Performance
  • Territory Management
  • Sales strategy
  • Sales expertise
  • Quality assurance understanding
  • C
  • Call center
  • Clients
  • Database
  • FIrst CHoice
  • Market research
  • Migration
  • Networking
  • Operating system
  • Problem-solving skills
  • Quick
  • Selling
  • Phone
  • Troubleshoot
  • Workflow
  • Business Networking
  • Employee guidance
  • Sales funnel development
  • Schedule Coordination
  • Database Management
  • Staff Management
  • Vendor management
  • Product promotions
Work History
02/2018 to 01/2020
Sales Executive & Operation ManagerFirst Choice Corporation – Saint Paul, MN
  • Conduct market research to identify selling possibilities and evaluate customer needs.
  • Actively seeking out new sales opportunities through calling, networking, and social media.
  • Establishing contact and developing relationships with prospective clients.
  • Negotiating deals and maintaining customer satisfaction.
  • Overseeing day to day operation to ensure business has the appropriate staff and resources needed to run smoothly.
  • Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
  • Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
03/2016 to 02/2018
Business & Relationship ManagerC-TEC ELDERLY CARE – Wausau, WI
  • Establishing contact and developing relationships with prospective clients.
  • Negotiating deals and maintaining customer satisfaction.
  • Overseeing day to day operation to ensure business has the appropriate staff and resources needed to run smoothly.
  • Worked with clients to address and respond to client and partnership management issues.
  • Developed and implemented standards for staff to provide consistent service to customers.
  • Created activities and engagements to enhance customer experience, knowledge and patronage.
  • Assisted with conflict resolution during partnership negotiations and acquisitions.
  • Delivered superior customer service to strengthen relationships and drive future business revenue.
  • Made customers aware of current and new programs and services.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Used consultative techniques to understand customer needs and make strategic referrals to business partners.
02/2007 to 02/2016
National Data Entry Specialist Stanley Black & Decker – Plymouth , MN
  • Point personnel handling massive database migration of over fifty-thousand accounts and acquisition from older database and transitioning them to a newer operating system.
  • Work closely with all levels of management and customer's corporate personnel to ensure a smooth error free workflow.
  • Setup new account protection point data and troubleshoot with field technicians to ensure proper operation.
  • Change, or update system data on existing accounts as requested by the customers.
  • Handle multiple phone lines in a fast-paced no script call center work environment.
  • Received multiple awards of excellence and awards of dedications.
  • Managed large data projects, including workflow scheduling, data entry and accuracy verification.
  • Monitored database updates and verified for correctness.
  • Evaluated source documents to locate information needed for each data entry field.
  • Outlined appropriate processes and procedures to fulfill and complete inquiries.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Located and corrected data entry errors and reported to management.
  • Reviewed completed work for compliance with regulations.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Documents completed work in appropriate logbooks.
Education
Bachelor of Science: Community PsychologyGrand Canyon University - Phoenix, AZ
  • A Member of The Honor's Society
Associate of Science: Computer Networking And TelecommunicationsNorthcentral Technical College - Wausau, WI

Understanding the architecture of computer, network protocols, architectures, and applications.

06/2002
High School Diploma
Central High School - Saint Paul, MN
Affiliations
  • Society of Human Resource Management
  • Association of Information Technology Professionals
  • Lions Club
  • Project Management Institute
  • American Medical Informatics Association
  • American Society of Safety Professionals
  • National Association of Social Workers
Leadership

Coach by Jim Rohn and Tony Robbins in the areas of life, communication, relationships, and businesses. Coach by John C. Maxwell on leaderships development and the love of servitude. I value people deeply with a strong desire and passion to serve others for the betterment of us. I am a volunteer life coach providing guidance, support, comforting, and mentoring to teens, young adults, and family's on relationship, marriage, divorce, proper communication domestic violence, mental illness, drug abuse, and gang violence with my own personal experience and triumphs that I grow through in life.

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Resume Overview

Companies Worked For:

  • First Choice Corporation
  • C-TEC ELDERLY CARE
  • Stanley Black & Decker

School Attended

  • Grand Canyon University
  • Northcentral Technical College
  • Central High School

Job TitlesHeld:

  • Sales Executive & Operation Manager
  • Business & Relationship Manager
  • National Data Entry Specialist

Degrees

  • Bachelor of Science : Community Psychology
    Associate of Science : Computer Networking And Telecommunications
    High School Diploma

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Sales Executive & Operation Manager

First Choice Corporation

Saint Paul, Minnesota