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Sales Executive Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Resourceful Sales Executive with 18 years of experience working independently and collaboratively with team to foster client relationships and drive sales. Identifies decision-makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategize and improve sales approaches.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance.

Skills
  • Market trends understanding
  • Sales and market development
  • Service promotions
  • Territory management
  • Persuasive selling
  • Report writing skills
  • Sales presentations
  • Networking
  • Upselling expertise
Experience
Sales Executive, 02/2014 to Current
Capital Vacations Roper, NC,
  • Used cold calling and networking to sell products and services.
  • Addressed customer concerns immediately and promptly resolved issues to boost client satisfaction.
  • Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
  • Reviewed data regularly to identify trends in current customer buying.
  • Participated in networking events to meet and discuss service offerings with potential clients.
  • Hunted new business on a continuous basis to generate sales and boost profits.
  • Resolved product issues with company to maintain relationships and deliver quality products to customers.
  • Mentored sales representatives on sales strategies and best practices.
  • Retained clients and obtained referrals by promptly resolving customer complaints, providing value and promoting quality.
  • Contacted current and potential clients to promote products and services.
  • Met with customers to offer assistance with selecting products and completing purchases.
  • Recruited and trained new consultants to optimize profitability.
  • Maximized sales and built a team and went on to be ranked in the top 2% of the company.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and desired results.
  • Mentored new consultants on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
Business Manager, 07/2003 to 04/2017
Publicis Groupe Sa Southfield, MI,
  • Established work priorities to meet obligations for schedule and installations.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Inspected vehicles to identify and correct unsafe or unauthorized work.
  • Diminished financial discrepancies by accurately collecting customer fees, managing refunds and providing complete sales documentation.
  • Maintained vendor relationships and completed vehicle parts orders.
  • Routed paperwork such as invoices and packing lists to accounting department.
  • Maintained and recorded costs of materials and supplies to assist with job costing and revenue projections.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Established open door policy to foster environment of respect between employees and management.
  • Directly managed and oversaw 10 staff total in automotive body repair operations.
  • Interacted with customers and vendors with utmost professionalism to solve various problems.
Communications Officer, 06/2002 to 07/2003
Columbia University New York, NY,
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Received and processed 9-1-1 emergency calls to dispatch emergency services.
  • Maintained contact with units on assignment to deliver further assistance and support when needed.
  • Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
  • Dispatched police, fire and EMS units to respond to emergent situations with established procedures.
  • Operated law enforcement communication equipment and NCIC database to facilitate information to department.
  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
  • Assisted departments with special requests such as BOLOs.
  • Responded to emergency calls routed by automatic distribution system.
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Used radio, telephone and computer system to update first responders with new information.
  • Boosted productivity by ensuring on-time emergency response and life support with zero service delivery errors.
Retail Sales Associate, 03/1999 to 05/2002
Ashley Furniture Tolleson, AZ,
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Helped customers by answering questions and locating merchandise.
  • Adhered to all company initiatives and achieved established goals for each.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Fostered customer retention by assessing and meeting product needs.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Built customer loyalty by engaging with and identifying product needs of customers.
Education and Training
: , Expected in 2001
to
Jefferson High School - Jefferson, GA
GPA:

Transferred from Jefferson High School to Jackson County to complete my high school education early.

High School Diploma: , Expected in 12/2001
to
Jackson County High School - Jefferson, GA
GPA:

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Resume Strength

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Resume Overview

School Attended
  • Jefferson High School
  • Jackson County High School
Job Titles Held:
  • Sales Executive
  • Business Manager
  • Communications Officer
  • Retail Sales Associate
Degrees
  • High School Diploma