sales executive resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Hardworking individual with strong ability with various backgrounds to quickly acclimate to any position and task given with the opportunity Offering, excellent customer service and valuable knowledge to company/customers. Highly organized, proactive and punctual with team-oriented mentality. Strong leadership qualities and focus on achieving program goals. Oversaw internal administrative activities through program planning, guidance and leadership. Expert at coordinating program logistics. Highly organized with vision and enthusiasm to achieve program goals and objectives.
Skills
Sales and market development
Market trends understanding
Problem investigations
Marketing initiatives
Networking
Expense reporting
Managed budgets
Project management
Staff development
Lead generation
CRM
Team management
Conflict resolution
Bilingual
Experience
Sales Executive, 03/2020 - Current Databridge – Boston, MA,
Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Answered customers' questions and addressed problems and complaints in person and via phone.
Continuously met sales goals via strategic prospecting.
Helped customers to determine reasonable budget for products and services, highlighting utility of products and convenience and economy of use.
Sold various products by explaining unique features and educating customers on proper application.
Greeted incoming customers and provided expert sales and service to drive revenue.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Fostered relationships with customers to expand customer base and retain business.
Collaborated with other sales team members to share selling strategies and gain new insights.
Educated customers on product features and technical details to highlight benefits.
Resolved tension with customers complaining about products, services or store personnel, answering product questions and providing instructions for complaints.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Prepared and updated client records.
Met with customers to discuss needs and offered relevant options from company line.
Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
Assisted floor sales staff in dealing with stubborn or difficult customers, resolving conflicts and implementing sales strategies to win business.
Personally delivered merchandise orders to clients, verifying accuracy of orders, processing payments and offering self as resource for future needs.
Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
Met merchandise processing standards and maintained organized and accessible work area.
Trained in Detroit/Manager training-to excell in future positions
Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization
Trained and mentored new team members to promote productivity, accuracy and friendly customer service.
Helped employees improve performance by closely mentoring new members, completing quarterly reviews and developing improvement plans to correct deficiencies.
Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
Formalized sales process to enhance operations and promote acquisition of new customers.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service as well as my own team, with skills and determination as a whole.
Kept my store on-target to meet sales and profit objectives by minimizing error's and pursuing revenue generation opportunities.
Improved profitability by executing daily, weekly and monthly floor plan changes.
Oversaw daily staffing needs and handled scheduling for store employees.
Monitored team sales targets and addressed deficiencies.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
Established positive rapport with customers, my team members to maintain positive and successful work environment.
Cashier/Retail Sales Associate, 09/2014 - 05/2015 Jack Flash – Altamont, IL,
Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
Followed company safety regulations to maintain safe work environment.
Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
Built relationships with repeat customers to encourage loyalty.
Handled merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
Delivered consistent and dedicated service through front-end customer engagement.
Promoted warranty sales, loyalty initiatives and private-label credit cards, educating patrons on features and benefits.
Educated customers on promotions to enhance sales
Reported suspicious behavior, incidents and theft to support loss prevention.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Trained new team members in cash register operation, stock procedures and customer services.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Bartender/Lead Waitress, 07/2013 - 09/2016 Logans Roadhouse – City, STATE,
Handled with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Motivated, hard working individual with ambition to work not only with a team but with my own duties as well.
Acclimated to/with any changes having to do with scheduling change to floor plan change.
Calculated charges, issued table checks and collected payments from customers.
Met/exceeded my own duties while assisting coworkers with thiers to help not only my store but management.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
Provided exceptional service to high volume of daily customers.
Upsold daily specials and beverage promotions to exceed daily sales goals
Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
Education and Training
High School Diploma: , Expected in 06/2012 - John Paul Stevens - San Antonio, TX GPA: Status -
Languages
English:
Native/ Bilingual:
Negotiated:
:
Spanish:
Professional:
Negotiated:
:
Accomplishments
Promoted from Sales Rep to lead, in less than 6-months and from a lead position-transitioned into an assistant manager to a full Sales manager
Exceeded sales goals for my store with being proficient to assisting my employees and working towards goals.
Consistently maintained high customer satisfaction ratings.
Led team to earning recognition from upper management and financial reward.
Developed relationships with new clients and typically exceeded sales goals alone and with team assistance
Additional Information
As one individual my strengths are impeccable and as hard working as I am, with team assistance and team building it only amplifies the company as a whole and it pushes my team to be better, I love working hard and always put out my best. It shows in the way I help, in the way I push myself out of my comfort zone to have experienced everything I have so I can lead better, manage a team better and to excell in my career.
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