Proven sales, new business development, operations management, and customer service experience in logistics.
Accomplishments include: Securing and managing multi-million dollar accounts; Generating $100,000 in monthly revenues in a start-up territory; Turning around underperforming branch operations; and (4) exceeding company performance metrics for sales, customer service and operating profit.
Demonstrated ability to generate continuous revenue growth, exceed goals, and rapidly acclimate to new environments.
[Job Title] offering more than [Number] years in outside sales, sales operations and marketing. Successful in new account acquisition and growing existing account sales.
Microsoft Office (Word, Excel, PowerPoint)
Strategic account development
Strong interpersonal skills
Energetic and driven
Excellent communication skills
Superior organizational skills
Excellent work ethic
to 11/2013 DHL GLOBAL FORWARDING – Memphis,
Responsible for managing portfolio and developing existing territory covering West Tennessee and Mississippi for this full service global logistics company.
Redeveloped customer loyalty with existing accounts bringing the account portfolio close to 100%.
Negotiated and closed the $1.2 million Accrabond account (projected revenue for 2014 will be an additional $1 million).
Secured the Gilmore Industries account with a projected revenue of $2.8 million.
Implemented the company's existing sales and marketing strategies that increased monthly revenues in the territory.
to 04/2013 ROSS YOUNG ENTERPRISES – Knoxville,
Responsible for all day-to-day property management functions, including property maintenance, appearance and condition, contract and vendor management, accounts receivable, budgets, reporting and support for leasing activities.
Property Accountant - preparation of financial reports and day to day accounting operations.
Development and project management to coordinate completion of tenant improvement construction and to maintain architectural integrity of the project.
Vendors / contractors - especially those involved in direct customer contact including security and janitorial.
Preparation of annual operating budgets analysis of monthly expenses and cost allocations.
to 06/2010 CORPORATE TRAFFIC – Knoxville,
Hired into this sales position with no existing business and was responsible for developing a start-up territory covering East Tennessee and Western North Carolina for this full-service, global logistics company.
Received additional responsibility for the Nashville market after only six months, and most recently the Memphis area.
Overcome buying objections by delivering sales presentations tailored to highlight specific service attributes that match the needs/desires of the prospect; and selling decision-makers on value and quality of services over price.
Implemented an aggressive cold calling campaign that resulted in closing eight new accounts and generating $100,000 in monthly revenues.
Consistently exceed sales quotas, achieving #1 and #2 company-wide rankings every month since initial hire.
Rank #3 for new accounts and received recognition for signing the largest account by a new hire in 2009.
Negotiated and closed the $3.2 million Jacob Holmes account (projected revenues $4.2 million in 2011).
Secured the $1.7 million Shorewood Packaging account (division of International Paper).
Implement the sales and marketing strategies that have increased monthly revenues by 30% every month.
Assistant Branch Manager08/2007
to 12/2008 ENTERPRISE RENT-A-CAR – Knoxville,
Initially hired into the management training program before earning a promotion to Assistant Branch Manager to assist in directing all aspects of operations, including profitability, marketing strategies, sales planning, forecasting, staff training, and new business development.
Assisted in providing hands-on employee training in customer service, fleet growth, and marketing and maintained strong employee relations and high levels of morale.
Increased revenues and secured exclusive corporate contracts through business-to-business sales and relationship-building efforts with referral sources including insurance agents, adjusters, automobile service writers, automobile dealers, body shops, and corporate clients.
Maximized average revenue per customer by cross-selling additional services, upgrading to more expensive vehicles, and selling insurance protection coverage.
Played a key role in team winning 3 "Triple Crown" awards (top company award) for exceeding quotas in the areas customer service, operating profit, and fleet growth.
Transferred to an underperforming branch (upon promotion to ABM) and implemented efforts that increased Income Per Car (IPC) by nearly $80 and generated an $8,000 increase in revenue in first month.
Increased IPC by 19.8% per car and drove Insurance Average Daily Rate to highest in the region in July 2008.
Ranked among the top 10 in the region for overall sales every month as a management trainee (ranked in the top 5 in region 4 of 7 months in the trainee position).
Drove Customer Service Recognition scores to above corporate average for 3 consecutive months.
Served as a member of the marketing team that signed Lance Cunningham Ford, which grew the branch fleet by 62 cars (33% increase).
Invited to "MVP Award" dinner 6 of the 7 months as a management trainee.
Achieved 100% or more of monthly quota nearly every month as management trainee.
Personally negotiated and closed the CIS account in July 2008 (Southeastern U.S.
B.S: Geography2007THE UNIVERSITY OF TENNESSEE-