Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Customer-oriented, strategic-thinking Procurement Professional with over 8 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively buying introducing products, implementing pricing/merchandising models, inventory control and projections, territory development and revealing customer needs to deliver solutions.
Skills
Quality Assurance
Planning
Cost Control
Communication Skills
Data analysis understanding
Project Management
Building Effective Relationships
Microsoft Office Suite
Business Operations
Contract Management
Customer Accounts
Negotiation Skills
Supply Chain Management
Work History
Sales Executive, 09/2018 to Current Stoneridge Software – Atlanta, GA,
Surpassed growth targets and revenue projections by coordinating and planning fragrance product sales.
Targeted new markets and increased sales 35% through proactive sales and negotiation techniques.
Drove retailer engagement, improved retailer satisfaction and earned retailer advocacy through communication and relationship management.
Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
CORPORATE BUYER&ANALYST, 01/2015 to Current Natural Grocers – Evergreen, CO,
Scheduled and organized inventory management of Vitamins and Health and Beauty, worth over $20 million.
Identified and targeted critical procurement issues, saving over $400K in 6 months
Devised and executed annual purchasing plans and contracts, including vendor pricing and discounting.
Generated over 500K in revenue by expediting weekly, monthly and quarterly promotions to drive sales and turns; compiling a comprehensive list of product and service offerings to develop upselling strategies.
Developed organizational policies and procedures by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters resulting in enhanced credibility and client awareness.
Spearheaded all human resources processes including recruiting, interviewing, hiring and onboarding employees on all skill levels and coordinating company-wide trainings and performance evaluations.
Kept operations in compliance with OSHA, state and federal regulations through regular safety inspections and hazards management strategies.
VITAMIN MANAGER, 01/2012 to 01/2015 Encompass Health Corp. – Columbia, MO,
Supported customers with health related questions, lifestyle changes, vitamins and supplement selection and enhanced customer satisfaction by providing ongoing, proactive support throughout the customer lifecycle
Served as a key member of executive-level escalation team that managed strategies and tactics for de-escalating customer accounts, while handling risk accounts, all with excellent customer service skills
Developed growth strategies for a network of 7 stores while managing controllable P&L line items, including inventory, cash and payroll, aligned inventory processes with demand projections to maximize organizational and budget efficiency
Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to the organization and coached staff with an emphasis on developing their customer success fundamentals
Boosted team profits with efficient time and resource management focused on meeting and exceeding sales targets resulting in over $50K produced by repeated customers
OFFICE MANAGER, 01/2008 to 01/2012 NUTRITION SMART – City, STATE,
Pioneered and oversaw office operations and procedures including preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning clerical functions
Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents
Calculated margins and profits for grocery, vitamin and produce and generated monthly sales reports for each department recovering over $50K in erroneous transactions
Optimized organizational systems for payment collections, accounts payable/receivable, deposits and record keeping, reconciled daily deposits of approximately $80K and closed out cash tills at the end of the shift
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
Planned, performed and implemented Lean and Six Sigma process improvement initiatives to measure and eliminate defects in development and increase efficiency.
Developed risk assessment matrices and templates to increase visibility of risks and facilitate decision making.
Education
BACHELOR OF SCIENCE: MICROBIOLOGY AND CELL SCIENCE, Expected in 2016 University of Florida - Gainesville, FL GPA:
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