Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Customer-oriented, strategic-thinking Procurement Professional with over 8 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively buying introducing products, implementing pricing/merchandising models, inventory control and projections, territory development and revealing customer needs to deliver solutions.

  • Quality Assurance
  • Planning
  • Cost Control
  • Communication Skills
  • Data analysis understanding
  • Project Management
  • Building Effective Relationships
  • Microsoft Office Suite
  • Business Operations
  • Contract Management
  • Customer Accounts
  • Negotiation Skills
  • Supply Chain Management
Work History
Sales Executive, 09/2018 to Current
Stoneridge SoftwareAtlanta, GA,
  • Surpassed growth targets and revenue projections by coordinating and planning fragrance product sales.
  • Targeted new markets and increased sales 35% through proactive sales and negotiation techniques.
  • Drove retailer engagement, improved retailer satisfaction and earned retailer advocacy through communication and relationship management.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
Natural GrocersEvergreen, CO,
  • Scheduled and organized inventory management of Vitamins and Health and Beauty, worth over $20 million.
  • Identified and targeted critical procurement issues, saving over $400K in 6 months
  • Devised and executed annual purchasing plans and contracts, including vendor pricing and discounting.
  • Generated over 500K in revenue by expediting weekly, monthly and quarterly promotions to drive sales and turns; compiling a comprehensive list of product and service offerings to develop upselling strategies.
  • Developed organizational policies and procedures by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters resulting in enhanced credibility and client awareness.
  • Spearheaded all human resources processes including recruiting, interviewing, hiring and onboarding employees on all skill levels and coordinating company-wide trainings and performance evaluations.
  • Kept operations in compliance with OSHA, state and federal regulations through regular safety inspections and hazards management strategies.
VITAMIN MANAGER, 01/2012 to 01/2015
Encompass Health Corp.Columbia, MO,
  • Supported customers with health related questions, lifestyle changes, vitamins and supplement selection and enhanced customer satisfaction by providing ongoing, proactive support throughout the customer lifecycle
  • Served as a key member of executive-level escalation team that managed strategies and tactics for de-escalating customer accounts, while handling risk accounts, all with excellent customer service skills
  • Developed growth strategies for a network of 7 stores while managing controllable P&L line items, including inventory, cash and payroll, aligned inventory processes with demand projections to maximize organizational and budget efficiency
  • Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to the organization and coached staff with an emphasis on developing their customer success fundamentals
  • Boosted team profits with efficient time and resource management focused on meeting and exceeding sales targets resulting in over $50K produced by repeated customers
OFFICE MANAGER, 01/2008 to 01/2012
  • Pioneered and oversaw office operations and procedures including preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning clerical functions
  • Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents
  • Calculated margins and profits for grocery, vitamin and produce and generated monthly sales reports for each department recovering over $50K in erroneous transactions
  • Optimized organizational systems for payment collections, accounts payable/receivable, deposits and record keeping, reconciled daily deposits of approximately $80K and closed out cash tills at the end of the shift
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
  • Planned, performed and implemented Lean and Six Sigma process improvement initiatives to measure and eliminate defects in development and increase efficiency.
  • Developed risk assessment matrices and templates to increase visibility of risks and facilitate decision making.
University of Florida - Gainesville, FL

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Resume Overview

School Attended

  • University of Florida

Job Titles Held:

  • Sales Executive



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