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Sales Engineer Resume Example

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SALES ENGINEER
Professional Profile

Sales Engineer with over 3 years experience Crane.  Proven ability to help enterprise customer and channel partners Utilize software to benefit business needs.  Communicate technical concepts to our customer (Crane builders).  Strong problem solving and communication skills to understand requirements and develop values-added solutions.  Providing international experience in extremely diverse environments

Prepare commercial and technical proposals for overhead material handling equipment to be utilized in a production or maintenance capacity in a variety of industrial environments (power plants, general manufacturing, steel mills, pulp and paper mills, etc.)​


Qualifications
  • Mechanical Engineer | Construction Equipment Manager
  • Issue Resolution
  • Preventative Maintenance
  • Staff Oversight/Delegation
  • Relationship Management *Operations Management
  • Technical Systems
  • Machinery Operations
  • Written/Spoken Spanish


  • Writing/ spoken Spanish,
  • Core Competencies | Strengths | Expertise+
  • Procedure Development *ISO-9000 Programs
  • Project Management​






Experience
09/2012 to Current
Sales EngineerR&M Material Hadling － Springfield, OH
  • Has over 85 years of experience in the overhead manual, electric chain hoists and wire rope hoists and is the leader in overhead material handling industry in Americas & Canada.
  • More than 3 year of experience has a sales engineer having a strong expertise on crane products using multiple software SAP, iLm, Quote master, Chain systems.
  • Corona, SAP, Vertex, providing very good output in offers and orders to our customer.
  • Design material handling solution (overhead crane, jib crane, monorail, workstation or combination thereof) to meet application requirements utilizing knowledge of technical parameters, industrial applications and constraints of available products
  • Establish specifications and parameters to be used to size and select proper components (electrical/mechanical/structural), based upon customer requirements.  Utilize proprietary software, price books, product manuals, and manual calculations to design and select appropriate components.  Interpret software results and evaluate for appropriateness.  Make adjustments to software output based upon engineering judgement and industry experience.
  • Formalize customer proposal.  Prepare and edit CAD drawings of proposed material handling system.  Prepare technical documentation, drawings, terms, conditions and pricing.
  • Communicate with distributor's technical and commercial representatives by telephone, fax, and e-mail. ​
  • Having great communication between our department sales engineer and manufacture in America and international group in (Finland and India.).
  • Enter new equipment orders into MRP system.  Establish and analyze distributor requirements.  Utilize knowledge of product and understating of technical parameters to accurately input the data needed to produce the product specified in the quotation/expected by the customer.  Communicate with distributors via telephone, fax and e-mail
  • Prepare technical and commercial proposals for field modifications, spare parts, and other services. Recommend spare parts packages based on equipment usage and applications.
  • Respond to inquiries of sales force and distributors relating to published data, product specifications, product applications and other technical data.  Provide feedback regarding product specifications, published documents and other technical materials to appropriate departments.  Investigate and keep informed of competitor technical specifications, product data, websites, industry standards and developments, etc.  Continually develop technical knowledge of product offering​







06/2009 to 09/2010
Yard AdministratorRitchie Bros. Auctioneers － Panama City, Panama
  • World's largest auctioneer of heavy equipment and trucks; conducts unreserved public auctions in 16 countries, including North America , Europe, Middle East, Asia and Australia; 2010 sold $3.3 billion in used and new equipment for construction, transportation, agricultural and other industries.
  • Brought in to create, organize and manage auction yard operations from undeveloped property; scope of responsibilities included operating budgets (attributed to property improvement/maintenance and equipment refurbishes), sale site coordination; equipment check-in, assessment, description, movement and display; equipment improvement recommendations; supply and transportation vendor contract negotiation, set up and management; oversight of 15-25 yard staff.
  • Facilitated 3 auctions annually with average gross auction generating $4 million at 11% profit; enabled through design and organization of new professional office and successful 5-hectare auction yard.
  • Improve property into acceptable space for presenting high-class professional auction; facilitated re-introduction of company in market (with no presence in 10 years).
  • Organized initial grading and compaction of soil and application of material permitting movement of vehicles/heavy trucks in tropical weather; progressively added display ramp and yard illumination system.
  • Strategically developed operations and placed vendors in role as business was new to local area; initiative required seller delivery and buyer pickup involving freight forwards from other countries.
  • Managed building construction and improvement; included administrative offices, customer lobby/registration area, electrical lines, networking cables, communication networks, kitchen, bathroom and additional storage area.
  • Maximized value and selling prices through recommendations refurbishing and improving equipment.
  • Progressively improved operations through implementation of reports informing management of current delivery status (relative to number of consignors); modification of check-in process; change in lot decals (utilizing smaller and more cost effective tag identifier, ultimately lowering cost by 66%).
10/2003 to 05/2009
Preventative Maintenance ManagerConstructora Urbana SA － Panama City, Panama
  • Specializes in construction of roads, housing, infrastructure and bridges in rural and urban areas; gross profits approximate $100 annually with operations supported by 750 full/part-time employees.
  • Coordinated preventative maintenance for heavy machinery utilized throughout major construction projects; circulated construction projects nationwide to evaluate machinery, strategize damage prevention and organize overall response; delegated responsibilities, oversaw and ensured training/performance of 26 maintenance staff; managed supply inventory utilized for maintenance operations.
  • Implemented comprehensive maintenance program for $80 million fleet of heavy equipment (comprising 400 individual pieces of machinery); initiative responded to 50% of machinery overdue for typical maintenance as well as addressed machine breakdowns and repairs.
  • Contributed to solidification of ISO9001 certification through documentation and addition of improved maintenance procedures to company policy manual; also added and updated instructive procedures and equipment handling policies in procedure, instruction, and forms manuals (3).
  • Optimized equipment return on investment by strategically utilizing ISO9001 processes to create and improve maintenance program.
  • Efficiently moved machinery to and from projects through development of logistics solution with equipment transportation department; included procedures for shipping heavy equipment nationwide.
  • Trusted to issue certifications of machine conditions facilitating sale process and accommodating financial requirement of prospective buyers (throughout equipment fleet turnover).
  • Introduced format and procedures for load testing of crawler cranes; acquired sufficient experience to identify crane ability to lift designated load.
03/2002 to 03/2003
Fleet AssistantSociedad de Alimentos de Primera SA － Panama City, Panama
  • Accountable for 24x7x365 maintenance, preventative maintenance and repair of refrigeration trucks, eutectic plates, transport temperature control system units, and supermarket and vendor refrigerators and coolers; fleet comprised 200 refrigeration units and 84 trucks; managed 7 truck mechanics, 2 transport temperature control system experts and 3 refrigeration mechanics.
Education
2011
Bachelors: Mechanical Engineering Mechanical Engineer w/Naval SpecialtyUniversidad Tecnologica de Panama － Panama CityPanamaMechanical Engineering Mechanical Engineer w/Naval Specialty Implementation of an Administrative Program of Preventative Maintenance for Heavy Equipment Utilized in Panamanian Construction Companies. Yard Operations Training Program - Polotitlan, Mexico | Crystal Reports 9.0 - Computer Engineering SA Finance for the Non-Finance Professional - INCAE Business School Successful Supervisor - JB Business Training | Principles of Construction Safety - ITS Consultants Operation and Maintenance of Aggregate Production Equipment - Metso Mineral Industries Boilers, Operation, Maintenance and Safety - Univ Tecnologica de Panama The Maritime Security "Heavy Equipment Maintenance" - Univ Tecnologica de Panama
Affiliations
Society of Hispanic Professional Engineers | American Society of Professional Engineers
Skills
Administrative, Boilers, bridges, budgets, budget, cables, Computer Engineering, Conflict Management, contract negotiation, Crystal Reports 9.0, delivery, documentation, Equipment Maintenance, Finance, financial, forms, hoists, instruction, ISO-9000, ISO9001, lighting, logistics, Machinery, market, mechanical engineering, Mechanical Engineer, office, networking, networks, Operations Management, permitting, policies, presenting, Procedure Development, processes, profit, Project Management, Relationship Management, repairs, requirement, Safety, selling, sales engineer, SAP, shipping, Spanish, Supervisor, supply inventory, transportation, Vertex, Written
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Resume Overview

Companies Worked For:

  • R&M Material Hadling
  • Ritchie Bros. Auctioneers
  • Constructora Urbana SA
  • Sociedad de Alimentos de Primera SA

School Attended

  • Universidad Tecnologica de Panama

Job Titles Held:

  • Sales Engineer
  • Yard Administrator
  • Preventative Maintenance Manager
  • Fleet Assistant

Degrees

  • Bachelors : Mechanical Engineering Mechanical Engineer w/Naval Specialty

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