Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Education and Training
Bachelor of Science: Communications And Technical Sales, Expected in 05/2005
Weber State University - Ogden, UT
Weber State University - Ogden, UT
: Presentation Advantage, Expected in 12/2018
Franklin Covey - ,
Franklin Covey - ,
: Situational Leadership II, Expected in 06/2019
Ken Blanchard Companies - ,
Ken Blanchard Companies - ,
Summary
Communications expert with 20 years of diverse and progressive marketing experience. Analytical, patient and energetic problem-solver with proficiency in Microsoft Office products and training. Excellent understanding of marketing principles, techniques and best practices.
Accomplishments
- Created highly effective demo process that significantly impacted efficiency and improved resource capacity.
- Exceeded sales goals by an average of 6.5% as a Solutions Consultant from 2013 to present
- Founding member of the Fiserv Women's Impact Network
Key Strenghts
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Experience
Sales Enablement Solutions Consultant, 06/2013 - 12/2021
Atos – Illinois, IL,
Atos – Illinois, IL,
- Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
- Improved profitability by aligning sales strategies and business plans with market trends.
- Implemented creative sales and marketing strategies to assist sales team with reaching targets.
- Created and delivered sales presentations demonstrating value through cost reduction, ROI and customer satisfaction.
- Created and delivered regular internal trainings and support materials for new members of the sales team.
- Made targeted product and service recommendations based on customer needs.
- Participated in continuing education sales training programs offered by Fiserv
- Collected and analyzed data to evaluate operational issues and make process improvement recommendations.
Client Partner, 01/2010 - 06/2013
Taylor Corp – Hanover, MD,
Taylor Corp – Hanover, MD,
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Created and delivered proposals, product packages and product presentations to clients in small and large group settings.
- Met with clients regularly to understand ongoing business needs and introduce new product or service offerings when relevant.
- Participated in rigorous territory review sessions to analyze opportunity, pipeline and track quota attainment.
- Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
- Participated in strategic and budgetary planning sessions both internally and with clients.
- Analyzed growth opportunities to forecast projected business and recognize customer desires.
- Created forecasts of opportunities and documented all follow-up communications in Salesforce.
Strategic Account Manager, 05/2005 - 11/2009
John Deere – Milan, IL,
John Deere – Milan, IL,
- Managed and cultivated business relationships with 80 bank and credit union clients.
- Advised clients in development and enhancement of debit/credit card portfolios, rewards programs and other online channels.
- Delivered proposals and ROI analysis on new products and services
- Researched and discovered new sales opportunities to elevate revenue and market share.
- Participated in rigorous territory review sessions to analyze sales opportunities and track quota attainment.
- Headed negotiations to formulate and secure contracts across accounts.
- Reviewed sales reports and forecasts to evaluate financial growth and performance.
- Maintained a 94% client retention rate
Team Leader, 03/2003 - 05/2005
FIS – City, STATE,
FIS – City, STATE,
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Fostered positive employee relationships through communication, training and development coaching.
- Mentored newly hired employees on call center policies and procedures.
- Observed individual calls and provided relevant suggestions and feedback to promote success.
- Managed employee concerns regarding attendance and conduct, and delivered appropriate corrective action.
- Developed contests and rewards to increase agent engagement and output.
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Resume Overview
School Attended
- Weber State University
- Franklin Covey
- Ken Blanchard Companies
Job Titles Held:
- Sales Enablement Solutions Consultant
- Client Partner
- Strategic Account Manager
- Team Leader
Degrees
- Bachelor of Science
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