Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Education and Training
Bachelor of Science: Communications And Technical Sales, Expected in 05/2005
-
Weber State University - Ogden, UT
GPA:
: Presentation Advantage, Expected in 12/2018
-
Franklin Covey - ,
GPA:
: Situational Leadership II, Expected in 06/2019
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Ken Blanchard Companies - ,
GPA:
Summary

Communications expert with 20 years of diverse and progressive marketing experience. Analytical, patient and energetic problem-solver with proficiency in Microsoft Office products and training. Excellent understanding of marketing principles, techniques and best practices.

Accomplishments
  • Created highly effective demo process that significantly impacted efficiency and improved resource capacity.
  • Exceeded sales goals by an average of 6.5% as a Solutions Consultant from 2013 to present
  • Founding member of the Fiserv Women's Impact Network
Key Strenghts
  • Graphic design proficiency
  • Marketing material design
  • On-site and virtual product demonstrations and training
  • Business performance analysis
  • Consumer trend analysis
  • Planning and coordination
  • ROI creation and analysis
  • Employee/Volunteer mentoring
  • Salesforce CRM experience
Experience
Sales Enablement Solutions Consultant, 06/2013 - 12/2021
Atos Illinois, IL,
  • Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
  • Improved profitability by aligning sales strategies and business plans with market trends.
  • Implemented creative sales and marketing strategies to assist sales team with reaching targets.
  • Created and delivered sales presentations demonstrating value through cost reduction, ROI and customer satisfaction.
  • Created and delivered regular internal trainings and support materials for new members of the sales team.
  • Made targeted product and service recommendations based on customer needs.
  • Participated in continuing education sales training programs offered by Fiserv
  • Collected and analyzed data to evaluate operational issues and make process improvement recommendations.
Client Partner, 01/2010 - 06/2013
Taylor Corp Hanover, MD,
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Created and delivered proposals, product packages and product presentations to clients in small and large group settings.
  • Met with clients regularly to understand ongoing business needs and introduce new product or service offerings when relevant.
  • Participated in rigorous territory review sessions to analyze opportunity, pipeline and track quota attainment.
  • Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
  • Participated in strategic and budgetary planning sessions both internally and with clients.
  • Analyzed growth opportunities to forecast projected business and recognize customer desires.
  • Created forecasts of opportunities and documented all follow-up communications in Salesforce.
Strategic Account Manager, 05/2005 - 11/2009
John Deere Milan, IL,
  • Managed and cultivated business relationships with 80 bank and credit union clients.
  • Advised clients in development and enhancement of debit/credit card portfolios, rewards programs and other online channels.
  • Delivered proposals and ROI analysis on new products and services
  • Researched and discovered new sales opportunities to elevate revenue and market share.
  • Participated in rigorous territory review sessions to analyze sales opportunities and track quota attainment.
  • Headed negotiations to formulate and secure contracts across accounts.
  • Reviewed sales reports and forecasts to evaluate financial growth and performance.
  • Maintained a 94% client retention rate
Team Leader, 03/2003 - 05/2005
FIS City, STATE,
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Mentored newly hired employees on call center policies and procedures.
  • Observed individual calls and provided relevant suggestions and feedback to promote success.
  • Managed employee concerns regarding attendance and conduct, and delivered appropriate corrective action.
  • Developed contests and rewards to increase agent engagement and output.

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Resume Overview

School Attended

  • Weber State University
  • Franklin Covey
  • Ken Blanchard Companies

Job Titles Held:

  • Sales Enablement Solutions Consultant
  • Client Partner
  • Strategic Account Manager
  • Team Leader

Degrees

  • Bachelor of Science

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