LiveCareer-Resume

sales development specialist resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Ambitious student pursuing Computer Science degree eager to contribute developed knowledge in Junior Developer/Web Design role. Skilled in HTML, CSS and JavaScript in remote settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • HTML
  • CSS
  • JavaScript
  • Wix
  • Wordpress
  • HostGator
  • Adobe Portfolio
  • Adobe Lightroom
  • Adobe Photoshop
  • Web Design
  • Windows/Mac OS
  • Linux
  • Computer Networking
  • Google Analytics
  • Hubspot
  • Salesforce
  • LinkedIn Sales Navigator
  • Microsoft Office
  • B2B
  • Working collaboratively
  • Organizational skills
  • Project Management
  • Detail Oriented
Experience
Sales Development Specialist, 02/2021 - Current
Mimedx Group Inc. Columbia, SC,
  • Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
  • Maintained communication with account executives to facilitate development of sales opportunities.
  • Identified emerging business opportunities and conducted initial outreach calls to establish contact with potential clients.
  • Identified qualified sales opportunities for key products and relayed pertinent details to sales team for follow-through.
  • Cultivated relationships with potential customers to determine ways team could broker increased sales.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
Sales Development Representative, 08/2020 - 02/2021
Avnet, Inc. Richardson, TX,
  • Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
  • Maintained communication with account executives to facilitate development of sales opportunities.
  • Identified emerging business opportunities and conducted initial outreach calls to establish contact with potential clients.
  • Identified qualified sales opportunities for key products and relayed pertinent details to sales team for follow-through.
  • Trained newly hired Sales Development Representative's in market research, identifying sales lead prospects and relationship development.
  • Collaborated with new customers to give details about company offerings.
  • Negotiated and closed deals with minimal oversight.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Commercial Collections Representative, 07/2018 - 08/2020
Liberty Mutual Latham, NY,
  • Accepted and processed customer payments and applied toward account balances.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Interfaced with customers to bring accounts current with suitable repayment plans.
  • Routinely contacted account holders with balances over 30+ days past due to resolve delinquencies.
  • Oversaw disputes resolution and reconciliation for client accounts.
  • Minimized loss by negotiating payment terms directly with clients, consistently achieving 85% recovery rate.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Account Analyst, 01/2017 - 07/2018
St. Mary's Bank City, STATE,
  • Researched and resolved issues with billing and invoices.
  • Entered account data and provided updates to accounts database.
  • Prepared monthly consolidated financial statements, and monitored daily cash activities, including disbursement and receipt of funds.
  • Recorded customer payments into general ledger and posted cash, checks, and credit and debit card transactions.
  • Completed balance sheet reconciliations on-time to maximize office efficiency.
  • Assisted director and controller with special projects.
  • Observed client confidentiality and verified data integrity in all work-related tasks.
  • Spotted system errors and provided efficient resolution using corporate procedures.
  • Evaluated business metrics and data, including fiscal monitoring and incident reports and reported finding to management.
  • Interfaced with technical team members to automate processes and streamline accounts payable and receivable activities.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
  • Processed customer payments and set up payment plans.
  • Researched and resolved collections disputes to maintain customer relationships.
Education and Training
High School Diploma: , Expected in 06/2014
-
Milford High School - Milford, NH,
GPA:
Status -
Associate of Science: Computer Science, Expected in 12/2022
-
Southern New Hampshire University - Manchester, NH,
GPA:
Status -
Websites, Portfolios, Profiles
  • https://www.JessicaClaire.com/
  • www.linkedin.com/in/JessicaClaire
Certifications
  • Inbound Marketing, Husbpot - 2020-2022
  • Google Analytics, Google - 2020-2023
  • FDCPA
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Resume Overview

School Attended

  • Milford High School
  • Southern New Hampshire University

Job Titles Held:

  • Sales Development Specialist
  • Sales Development Representative
  • Commercial Collections Representative
  • Account Analyst

Degrees

  • High School Diploma
  • Associate of Science

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