sales development representative resume example with 9+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Goal-oriented Sales Representative committed to creating trusting relationships with customers to generate leads and drive sales. Creative and flexible professional with over 6 years of experience utilizing consultative sales methods to develop new business. Proficient in Salesforce and Workday. Polished in creating new sales and outreach opportunities and deflecting objections, along with being a dedicated Medical professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Attention to Detail
  • MS Office
  • Excellent Communication
  • Teambuilding
  • Data Entry
  • Planning and Coordination
  • Client Prospecting
  • Insurance Coverage Verification
  • Administrative Functions
  • CRM Software
  • Verbal and Written Communication
  • Time Management
Buena Vista University Storm Lake, IA Expected in 05/2013 Bachelor of Arts : Business Administration - GPA :
  • GPA 3.859/4.0.
  • Graduated with honors.
  • Graduated Magna Cum Laude.
  • Dean's List Honoree, 4 semesters.
North Iowa Area Community College Mason City, IA Expected in 05/2011 Associate of Arts : Accounting - GPA :
  • Dean's List through college career

North Iowa Area Community College Mason City, IA Expected in 05/2007 Associate of Applied Science : Medical Assisting - GPA :
  • Dean's List Honoree, 2 semesters.
  • Graduated with honors.
  • Volunteer, Greene Volunteer Ambulance Service.
  • Became a Certified Medical Assistant August 2007
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 19 in the development of building patient connect project.
  • Recognized for going above and beyond the call of duty.
  • Supervised team of 4 staff members.
  • EMT-B certified 2002-2006
  • Certified Medical Assistant 2007-2012
  • Inside Sales Representative 2016
  • Million Dollar Writer: 2017, 2018, 2019, 2020
Work History
Vista Equity Partners - Sales Development Representative
Mobile, AL, 10/2021 - Current
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Directed customer leads to connections department for further assistance.
  • Employed consultative approach to assess customer needs and business challenges.
  • Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
  • Liaised between internal and external stakeholders, clients and various external vendors to develop and implement client solutions.
  • Prospected to increase sales lead pipeline and and converted leads into new customers.
  • Kept detailed records of daily activities through online customer database.
  • Developed new business relationships and maintained existing through regular communications and effective account management.
  • Set and achieved company defined sales goals.
  • Liaised between clients and support team to quickly resolve issues.
  • Presented information to customers, peers and management.
Airgas Inc - Inside Sales Specialist
Honolulu, HI, 12/2015 - 06/2021
  • Collected information on sales and service issues to coordinate team-wide resolutions.
  • Developed and deepened customer relationships to drive revenue growth.
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Used digital methods and traditional telephone approaches to generate sales leads.
  • Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
  • Used CRM software to maintain detailed contact logs and account records.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Inside Sales Representative 2016
  • Million Dollar Writer: 2017, 2018, 2019, 2020
Lifepoint Hospitals - Certified Medical Assistant
Escanaba, MI, 08/2007 - 02/2011
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Oriented and trained new staff on proper procedures and policies.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Filed and tracked insurance claims and communicated claims status to patients.
  • Verified insurance and communicated coverage to staff and patients.
  • Reviewed accounts receivable reports, insurance contracts and weekly and monthly financial reports.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Buena Vista University
  • North Iowa Area Community College
  • North Iowa Area Community College

Job Titles Held:

  • Sales Development Representative
  • Inside Sales Specialist
  • Certified Medical Assistant


  • Bachelor of Arts
  • Associate of Arts
  • Associate of Applied Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: