Sales Development Associate resume example with 11+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Goal-oriented & highly motivated Sales Development Representative committed to creating trusting relationships with customers to generate leads and drive sales. Creative and flexible professional utilizing consultative sales methods to develop new business. Proficient in Microsoft and Google software. Polished in creating new sales and outreach opportunities and deflecting objections.
Skills
Cash Register Operations
G Suite
Sales Development
Strategic Outreach
Customer Service and Assistance
Organizational Systems
Client Correspondence
Excellent Nonverbal Communication Skills
Social Media Networking
Effective Scheduling
Work History
08/2021 to CurrentSales Development AssociateCarlisle Syntec, Inc. | Salt Lake City, UT,
Built and managed accurate sales pipeline to maintain high volume of activity.
Won new business by articulating full value of company's capabilities to prospects.
Utilized Tinman to manage sensitive client information and update existing and new client profiles.
Directed customer leads to connections department for further assistance.
Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Built relationships with customers and community to promote long term business growth.
Contributed to team objectives in fast-paced environment.
Set and achieved company defined sales goals & exceeded monthly metrics monthly.
Top 5% in the company performance overview
Attended monthly sales meetings and quarterly sales trainings.
03/2020 to 08/2021Lead BartenderConcord Hospitality | Alpharetta, GA,
Closed out cash register and prepared cashier report at close of business.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Consulted with managers to organize special events and promotions.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Increased bar revenue through development and marketing of featured cocktails.
02/2015 to 12/2019Lead Bartender & TrainerBelk | Waco, TX,
Closed out cash register and prepared cashier report at close of business.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Implemented drink prep procedures that significantly reduced wasted stock.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Generated higher ticket averages by training employees on suggestive up-selling techniques.
Trained new employees on company policies and guest service standards and best practices
Held daily team building meetings to ensure a family atmosphere was felt by staff and guests.
07/2010 to 02/2015Salon CoordinatorAvanti Day Spa & Salon | City, STATE,
Managed salon's master calendars to organize customer appointments, employee schedules and special events.
Greeted patrons upon arrival at salon, offering prompt, courteous service.
Upsold salon products and services to customers through effective communication and successful marketing methods.
Handled all payments and refunds, making sure that charges and correct tax were applied.
Scheduled appointments by phone, email and in person and recommended additional services.
Maintained client waiting area, ensuring that it was kept clean at all times.
Worked to continuously increase salon business through effective sales, service and operations policies.
Oversaw salon employee performance, facility cleanliness and sales.
Controlled inventory by tracking expenses, purchases and shelf stock.
Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Education
Expected in 06/2010High School Diploma | William Penn Senior High School, York, PA, GPA:
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