Sales Counselor Resume Example Scotts Miracle Gro

SALES COUNSELOR

Summary

Exceptional leader talented at communication, time management and organization. Technologically-savvy with outstanding relationship building, training and presentation skills. Meticulous educator, excellent at juggling multiple tasks and working under pressure. Attentive individual offering over 10 years working as Sales Representative. Focused and enthusiastic. Offers highly effective client rapport, marketing strategies and business-to-consumer sales expertise.

Skills

Strong verbal communication
B2B and B2C sales
Inside and outside sales
Product management and pricing
Relationship selling
On-site product demonstrations
Product and service knowledge
Customer needs assessment

Client account management
Product merchandising and distribution
Market research and analysis
Territory growth
Sales development
Account management
Promotional planning
Product merchandising

Experience

Sales Counselor, Scotts Miracle-Gro, December 2018-CurrentMarysville, OH

Explained community services, practices and pricing to prospective clients.
Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Planned and followed through with inventory management for each store.
Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
Interfaced with customers to resolve problems quickly.
Thoroughly researched weather conditions and advertised products to enhance knowledge of product market and competitors.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Assessed departmental operations to determine areas for customer service improvement and support.
Followed up after sales to assess satisfaction and identify ongoing requirements.

Educational Program Coordinator/ Administrative Assistant/ Para Professional, UCP of Central Florida, February 2013-July 2016Lake Mary, FL

Compiled and kept current all compliance records for DCF Ordered and distributed office supplies while adhering to a fixed office budget
Created detailed daily, weekly and monthly expense reports Answered and quickly redirected calls
Welcomed numerous visitors, including VIPs, vendors and interview candidates
Distributed employee mail and other communications
Organized all new and temporary hire, background and other related paperwork
Compiled company information and related material and distributed it to candidates
Contributed to lesson planning according to weekly topic to touch on all aspects of learning
Engaged students throughout several centers and learning activities to motivate the best possible outcome.

Territory Sales Manager, Oldcastle Retail, February 2005-August 2010Tampa, FL

Maintained knowledge of current sales and promotions, policies and safety practices
Built relationships with customers and the community to establish long-term business growth
Contacted customers by phone, in person and email in response to inquiries
Developed a comprehensive training program for new sales associates
Supported the sales team in writing proposals and closing contracts
Reviewed operational records and reports to project sales and determine profitability.
Developed and managed regional sales program and market operations.
Expedited resolutions to correct customer problems and complaints.
Penetrated new markets by investigating competitor products, services and trends.
Educated customers on product features and use to provide optimal service.
Trained team members on customer service strategies and techniques.

Department Manager, Home Depot, December 1997-May 2005Apopka, FL

Managed staff of 12 sales associates, ordered and maintained inventory, completed weekly sales reports
Assigned employees to specific duties to best meet the needs of the store
Interviewed job candidates and made staffing decisions Scheduled and led weekly staff meetings for employees
Implemented a new ordering process and identified poor work habits to improve process effectiveness
Trained and developed new associates on POS system and key sales tactics.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assessed, optimized and elevated operations to target current and expected demands.

Education and Training

AAEarly Childhood Education, , , Seminole State Community College, Pennsylvania College of Technology, , Sanford, Williamsport, OrlandoFL, Florida, PA2016Childcare education classes regarding the start to finish of managing a child care center. Studied all rules and regulations pertaining to classroom field environment, teaching abilities and discipline within the classroom. Continued course study in early childcare development and technology integrated with education. Certified as Para Professional, CPR and first aid services. Emphasis in public relations, including volunteering and promotions to create enthusiasm and growth Coursework in Speech and Communication, Sociology and Psychology Early Childhood Education

BachelorPsychology, , University of Central Florida, OrlandoFL

Resume Overview

Companies Worked For:

Scotts Miracle-Gro
UCP of Central Florida
Oldcastle Retail
Home Depot

School Attended

Seminole State Community College, Pennsylvania College of Technology
University of Central Florida

Job Titles Held:

Sales Counselor
Educational Program Coordinator/ Administrative Assistant/ Para Professional
Territory Sales Manager
Department Manager

Degrees

AA
Bachelor

Sales Counselor Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes