Sales Consultant Representative Resume Example 2 Moms & A Mop

SALES CONSULTANT REPRESENTATIVE

Summary

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality. I am also good with customer service. I am bilingual

Enthusiastic retail professional with 2 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organizational success. Eager to apply and learn to new cell phone company opportunity.

Skills

Surface sanitation
Bilingual
Quality assurance controls
Payment processing
Cash drawer balancing
Issue resolution
Customer assistance
Coin counting
ID verification
Customer greeting
Merchandise restocking

Credit and cash transactions
Cash counting machine operations
Product and service knowledge
On-site product demonstrations
Relationship selling
Client account management
Business development
Customer needs assessment
Promotional planning
Sales development

Experience

2 Moms & A Mop | Detroit , MISales Consultant Representative08/2020 - Current

Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Created sales and revenue-generating opportunities in new markets to improve bottom line.
Contacted new and existing customers to discuss how specific products could meet needs.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Created and implemented store displays, promoting sales and growth.
Monitored customer order process and addressed customer issues.
Prepared and processed contracts and order forms for new and existing customers.
Championed contact management system launch to achieve 100% client organization.
Improved overall customer purchasing experiences to promote steady revenue.
Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
Detailed product features for customers to provide information for best decisions based on personal needs.
Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
Used on-site computer systems to access figures and documentation associated with available service plans.
Welcomed guests and asked open-ended questions to best determine which products would meet needs.
Researched and analyzed monetary figures involved in monthly subscription plans and explained commitments and charges to interested guests.
Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
Educated guests on policy terms, simplifying technical aspects of service contracts to increase guest comprehension and achieve greater customer satisfaction.
Stayed up to date on store promotions, payment policies and security practices.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Recommended merchandise to customers based on needs and preferences.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Educated customers on product and service offerings.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Yale-New Haven Health | Norwich , CTHouse Cleaner01/2020 - Current

Properly swept, vacuumed and mopped all floor surfaces of the house.
Utilizes digital timekeeping system to document hours worked per day.
Met with clients, to ensure each job is met with complete satisfaction.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Completed organized, cleaned and sanitized rooms, including kitchens, bedrooms, living rooms, and bathrooms.
Checked and changed linens throughout houses and washed and dried dishes.
Swept and damp-mopped private stairways and hallways.
Used Clorox cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
Dusted and vacuumed 5 assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.

Yale-New Haven Health | Old Saybrook , CTCashier06/2020 - 09/2020

Assisted with purchases, locating items and signing up for rewards programs.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Received payments for prepay gas and prepaid cards and issued receipts.
Learned roles of other departments to provide coverage and keep store operational.
Properly verified customer identification for alcohol or tobacco purchases.
Helped customers find specific products, answered questions and offered product advice.
Monitored sales events, added new merchandise and rang up purchases.
Assisted customers with account updates, new service additions and promotional offers.
Promoted specific item options to drive sales and achieve add-on purchases.
Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
Welcomed customers, offering assistance to help find necessary store items.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Scanned customer purchases, supporting transactions to streamline sales process.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Operated cash register, collected payments and provided accurate change.

McCalls BBQ&Seafood | City , STATECashier11/2015 - 01/2017

Helped customers find specific products, answering questions and offering advice.
Read weekly sales inserts and monitored price changes.
Provided assistance with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Learned roles of other departments to provide coverage and keep store operational.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Compiled and updated client data to track payments trends and support accurate accounting.
Processed customer payments quickly and returned exact change and receipts.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Trained new employees in cashiering procedures, offering assistance in resolving any issues.
Assisted customers with account updates, new service additions and promotional offers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Properly verified customer identification for alcohol or tobacco purchases.
Worked closely with front-end staff to assist customers.
Welcomed customers, offering assistance to help find necessary store items.

Education and Training

Bunn High School | City, StateHigh School Diploma

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Sales Consultant Representative Resume Example

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