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sales consultant resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Dynamic sales consultant with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.

Skills
  • Customer Relationship Management
  • Sales Proposal Creation
  • Project Management
  • Till Counting
  • Time Management
  • Product and Service Knowledge
  • Sales and Marketing
  • Web Technologies and Services
  • Industry Trends
  • Lead Generation
  • Contract Negotiation and Closing Tactics
  • B2B Sales
  • Strategic Selling
  • Referral Generation
  • Consultative Selling Techniques
  • Site Visits
Work History
06/2022 to 03/2023
Sales Consultant Credibly , , Chantilly, VA
  • Followed up with existing customers to provide additional support and address concerns.
  • Provided sales and customer service assistance to walk-in traffic
  • Created detailed sales presentations to communicate product features and market data.
  • Responded to telephone and in-person requests for information.
  • Retained consistent client base by conducting market research to develop brand strategy.
  • Maximized customer retention by resolving issues quickly.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
02/2021 to 08/2021
Sales Consultant Credibly , , Woodbridge, VA
  • Followed up with existing customers to provide additional support and address concerns.
  • Provided sales and customer service assistance to walk-in traffic
  • Created detailed sales presentations to communicate product features and market data.
  • Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
  • Responded to telephone and in-person requests for information.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
05/2016 to 09/2020
Team Supervisor Cummins , , Giza, EG
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.
  • Documented coaching and development sessions, corrective actions and performance improvement plans to help staff meet key performance indicators.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Defined key performance indicators for employees to define clear, attainable landmarks for performance measurement.
  • Maintained awareness of basic HR laws and regulations and kept up-to-date with company policies.
  • Held weekly team meetings to inform team members on company news and updates.
  • Espoused results-oriented management strategies throughout leadership structure to enhance focus on primary objectives.
  • Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions.
  • Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Maintained understanding of overall business goals, tailoring new hires and continuing training towards reaching prescribed targets.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Reviewed, implemented and updated company records related to team activities for future reference.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Incentivized performance metric improvements through various programs and initiatives designed to reward exceptional effort and noteworthy contributions.
Education
Expected in 06/2015 to to
Bachelor of Business Administration: Business Administration And Management
AAST - EGYPT,
GPA:
Languages
Arabic:
Native or Bilingual
Negotiated:
English:
Full Professional
Negotiated:

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Resume Overview

School Attended

  • AAST

Job Titles Held:

  • Sales Consultant
  • Sales Consultant
  • Team Supervisor

Degrees

  • Bachelor of Business Administration

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