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Sales Consultant Resume Example

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SALES CONSULTANT
Summary

My name is Merve Kahveci. I'm studying Biology in Middle East Technical University in Ankara, which is the capital city of Turkey; and this is my 3nd year in my department. I am born and grew up with my family in Ankara and I have always been exposed to discipline that has offered me benefits of life and has led me to be a hardworking person by my parents. This is why I love planning my days all the time, even if in holidays, and work hard to finish the work as much earlier as I can in a single day.

Skills
  • Customer liaison
  • Industry trends
  • Lead generation
  • Strategic account development and management
  • Sales proposal creation
  • Sales strategies
  • Customer relationship management
  • Consultative sales
  • Contract negotiation and closing tactics
  • Product management and pricing
  • Product and service knowledge
  • Inside and outside sales
  • On-site product demonstrations
  • Sales closing
  • Relationship selling
  • Post-sales support
  • Promotional planning
  • Customer needs assessment
  • Negotiations
  • Work area maintenance
  • Inventory checks
  • Stocking of food cases
  • Signage and pricing accuracy
  • Sanitation and safety standards
  • Effective customer communication
  • Team contribution
  • Upselling
  • Safe food handling
  • Proper storage and preservation
  • Planning and coordination
  • Problem resolution
  • Team building
  • Relationship development
  • Project organization
  • Organization
  • Communications
  • Operational improvement
  • Customer service
  • Document control
  • Schedule and calendar management
  • Meeting planning
  • Mail management
  • Business writing
  • Strong problem solver
  • Proofreading
  • Report writing
  • Executive presentation development
  • Excel spreadsheets
  • Professional and mature
Experience
Sales Consultant | 09/2019 to Current
Oriflame - Ankara, TR
  • Provided advice to customers regarding suitable product selection.
  • Determined prospects' needs and crafted appropriate responses along with information on suitable products and services.
  • Introduced customers to new offerings and updated accounts.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Leveraged market data and competitive insights to increase client profitability.
  • Priced out products upon request of customers.
  • Listened to customers to understand needs and refer to optimal services.
  • Coordinated with project managers across multiple initiatives to align development timelines, plan testing and work with client representatives.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Grew customer base by facilitating market research to formulate new brand strategies.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
  • Employed consultative sales approach to identify client needs and propose turnkey solutions.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
Prepared Foods Team Member | 07/2020 to 10/2020
Adventureland Park - Des Moines, IA
  • Cleaned utensils, dishes and glasses for customer use.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Added garnishes and other finishing touches to improve plating presentation.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
  • Prepared products for retail sale by weighing and packaging specified amounts.
  • Delivered exceptional service to meet customers' prepared foods needs.
  • Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
Assistant | 09/2018 to 12/2018
Star Dance by Ipek Yavuzer - Ankara, TR
  • Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
  • Restocked office and break room supplies to maximize team productivity.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Arranged domestic and international travel, hotel and transportation needs for staff.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Participated in team collaboration initiatives to plan for company's future growth.
  • Interacted with supervisor and various experts to address escalated issues.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Assisted operations for organization, providing direct support to employees and customers.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Listened to customer to ascertain need, make recommendations and explain applicable promotions and opportunities.
  • Evaluated prospective sales and conducted research on market trends and competitors.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Education and Training
Middle East Technical University - Ankara, TR
Bachelor of Science
Biology
  • METU Amateur Astronomy Society and METU Dance Society Member
  • 3,43 GPA
  • Completed professional development in Biological Lab works
  • Honor Roll Spring 2020
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Resume Overview

Companies Worked For:

  • Oriflame
  • Adventureland Park
  • Star Dance by Ipek Yavuzer

School Attended

  • Middle East Technical University

Job Titles Held:

  • Sales Consultant
  • Prepared Foods Team Member
  • Assistant

Degrees

  • Bachelor of Science

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