Sales Consultant Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Customer-oriented, strategic-thinking, and years of experience in building relationships, and growing profit channels. With being as extrovert and outgoing it is easy to make connections with customers.

Along with that, having experience in so many different fields has opened myself to grow and adapt for unprepared situations. This has created a strong foundation to support my customer service skills and outcomes in all aspects.

  • Sales strategies
  • Consultative sales
  • Relationship selling
  • Product merchandising
  • Sales development
  • Inbound and Outbound Calling
  • Store maintenance
  • Service prioritization
  • Quality control
  • Dining customer service
Sales Consultant, 03/2021 to Current
K. Hovnanian Companies Casa Grande, AZ,
  • Answered incoming telephone calls to provide store, products and services information.
  • Helped average of 60-80 customers per day by responding to inquiries and locating products.
  • Worked with fellow sales team members to achieve group targets.
  • Offered product and service consultations and employed upselling techniques.
  • Coordinated activities with other departments to ensure quality customer service.
  • Negotiated and closed deals with minimal oversight.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
Sales Associate, 02/2021 to Current
Ibc Moore, OK,
  • Won store sales competition for monthly memberships, resulting in highest commission
  • Sold various products by explaining unique features and educating customers on proper application.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Educated customers on product features and technical details to highlight benefits.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Performed comprehensive market research to expand sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Fast Food Crew Member, 01/2020 to 02/2021
Mcdonald's Brooklyn, NY,
  • Kept customer and food preparation areas clean and well-organized.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Made and served coffee, tea and fountain drinks.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Quickly and efficiently processed payments and made accurate change.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Worked with teammates and openly invited coaching from management team.
  • Reviewed contents on food trays to check complete order.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
Sales Consultant, 05/2020 to 09/2020
Morries Automotive Group Sparta, WI,
  • Received payments for products and issued receipts.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Tagged unmarked merchandise with item number.
  • Monitored shop equipment to maintain safe working condition.
  • Applied schedule, organizational and routing knowledge to enhance delivery planning.
  • Accessed elevated products from manlifts and high-reach ladders.
  • Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Generated shipping documents, including packing lists and invoices.
  • Planned stock quantities according to marketplace demand and sales forecasts.
Education and Training
High School Diploma: , Expected in 05/2025
University of Massachusetts Amherst - Amherst, MA
  • Promoted to shift leader at Five Guys due to dedication and great attendance that achieved a higher position with higher pay.
  • Exceeded sales goals at Massage Envy every month by over 80% average.
  • Business Internship at Copeland Chevrolet as a cashier. With conistancy and hardwork, a position in the sales department was offered with higher pay and opportunity for commission.
  • Enrolled in the Commonwealth Honors College

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Resume Overview

School Attended
  • University of Massachusetts Amherst
Job Titles Held:
  • Sales Consultant
  • Sales Associate
  • Fast Food Crew Member
  • Sales Consultant
  • High School Diploma