Sales Consultant Resume Example

Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.

• Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
• Maintained client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
• Grew customer base by identifying needs, surveying sites and determining estimates to deliver relevant product solutions that achieved client budgets and schedules.
• Priced out products upon request of customers.
• Developed professional sales presentations to creatively communicate product quality and market comparisons.
• Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
• Introduced customers to new offerings and updated accounts.
• Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
• Applied consultative sales strategy to assess client needs and propose turnkey solutions to align with business objectives.
• Performed inventory maintenance and processed Bank deposits daily and overseen financial transactions to manage storefront e-commerce.
• Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
• Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
• Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
• Listened to customers to understand needs and refer to optimal services.
• Fostered relationships with customers to expand customer base and enhance loyalty and retention.
• Offered product and service consultations and employed upselling techniques.

• Assisted with purchases, locating items and signing up for rewards programs.
• Processed all sales transactions accurately and promptly to prevent long customer wait times.
• Inspected items for damage and obtained replacements for customers.
• Assisted Lead Cashiers with completing end-of-day counts and securing funds to prevent loss or theft.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Promoted specific item options to drive sales and achieve add-on purchases.
• Resolved issues with cash registers, card scanners and printers.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Worked closely with front-end staff to assist customers and maintain satisfaction levels.
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
• Trained new employees in cashiering procedures, offering assistance in resolving common issues.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Properly verified customer identification for alcohol or tobacco purchases.
• Trained new team members in cash register operation, stock procedures and customer service.
• Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
• Monitored sales events, added new merchandise and rang up purchases.
• Assisted customers with account updates, new service additions and promotional offers.
• Scanned customer purchases, supporting transactions to streamline sales process.
• Helped customers find specific products, answered questions and offered product advice.
• Received payments for checks, or any type of credit card or state assistance program accepted and issued receipts.