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sales consultant resume example with 3+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Detail-focused Consultant brings effective project management through superior advisory services. Specializes in navigating complex roadmaps by employing best-appropriate procedures from beginning through completion stages. Adept handling of pressing deadlines, with full understanding of expectations and skills required for cellular technology. Detail-focused Consultant brings effective project management through superior advisory services. Specializes in navigating complex roadmaps by employing best-appropriate procedures from beginning through completion stages. Adept handling of pressing deadlines, with full understanding of expectations and skills required for cellular technology. Driven Sales Leader with exceptional record of accomplishment in exceeding sales, service and performance targets. In-depth understanding of all types of products, services and market conditions. High-energy team player ready to leverage abilities to positively impact sales numbers and promote company success.

Skills
  • Customer liaison
  • Web technologies and services
  • Consultative sales
  • Customer relationship management
  • Strategic account development and management
  • B2B and B2C sales
  • On-site product demonstrations
  • Relationship selling
  • Sales closing
  • Post-sales support
  • Sales development
  • Cellular Serice knowledge
  • Account management
  • Customer needs assessment
  • Business development
  • Market research and analysis
  • Negotiations
Experience
09/2019 to 02/2021 Sales Consultant Lazy Boy | Evans, GA,
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Negotiated and closed deals with minimal oversight.
  • Helped average of 50 customers per day by responding to inquiries and locating products.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
03/2017 to 08/2019 Sales Consultant Lazy Boy | Greenville, SC,

Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.

  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
  • Maintained client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Grew customer base by identifying needs, surveying sites and determining estimates to deliver relevant product solutions that achieved client budgets and schedules.
  • Priced out products upon request of customers.
  • Developed professional sales presentations to creatively communicate product quality and market comparisons.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Introduced customers to new offerings and updated accounts.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Applied consultative sales strategy to assess client needs and propose turnkey solutions to align with business objectives.
  • Performed inventory maintenance and processed Bank deposits daily and overseen financial transactions to manage storefront e-commerce.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
  • Listened to customers to understand needs and refer to optimal services.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Offered product and service consultations and employed upselling techniques.
12/2018 to 03/2019 Cashier Grand View Hospital | Chalfont, PA,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Inspected items for damage and obtained replacements for customers.
  • Assisted Lead Cashiers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved issues with cash registers, card scanners and printers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new employees in cashiering procedures, offering assistance in resolving common issues.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Helped customers find specific products, answered questions and offered product advice.
  • Received payments for checks, or any type of credit card or state assistance program accepted and issued receipts.
Education and Training
Expected in 09/2005 High School Diploma | Pocono Mountain East High School, Swiftwater, PA GPA:
  • 3.0 GPA
  • Honor Roll senior year 2005
  • Major in General Studies
Accomplishments
  • Awarded ”Employee Of The Month" several times for always making sure that every single customer left our kiosk with a positive experience and a resolution.
  • Reco
  • Developed relationships with hundreds of new clients and typically exceeded sales goals by 30%
  • Consistently maintained high customer satisfaction ratings.
  • Led team to achieve employee of the month, earning recognition from upper management and financial reward. Earning lunch on the district manager.
Activities and Honors
  • Member, Alumni Association

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Resume Overview

School Attended

  • Pocono Mountain East High School

Job Titles Held:

  • Sales Consultant
  • Sales Consultant
  • Cashier

Degrees

  • High School Diploma

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